Enrollment Coordinator - (930614)

Equus•Chesterfield, VA

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Requirements

Bachelor’s Degree in social services similar major plus two years related experience
Excellent verbal and written communication skills.
Demonstrated customer service skills.
Demonstrated computer skills, with experience using word processing and spreadsheet software applications.
Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
Be able to work first shift.
Travel when necessary.

Responsibilities

Conduct outreach, recruitment, and assessment; determine eligibility of participants and process incoming referrals
Utilize virtual intake software to communicate with job seekers and to obtain verification for eligibility, enrollment and signatures.
Strong presentation and facilitation skills to engage participants in meeting program goals
Maintain case records for each participant to include service needs and activities of fulfillment according to data-management procedures and funding sources
Conduct group orientation for job seeker and provide a positive introduction to the WIOA components such as job search and career readiness workshops
Coordinate assessments throughout eligibility process
Identify challenges to finding employment and direct toward solutions such as partner referrals
Complete paperwork to document participant activity and progress
Maintain information about area resources and employers
Meet with job seeker to conduct one-on-one interviews; assesses job search plans; discuss obstacles to obtaining employment; and monitors daily activities
Maintain scheduled, periodic contact with job seeker in a variety of locations to assess eligibility and program readiness
Assume central responsibility for job seeker achieving eligibility progress throughout the enrollment cycle, beginning with verification and ending with referral
Prepare, organize and maintain participant files reflecting the entire history of enrollment process
Ensure all cases are reviewed and approved by manager
Schedule time with manager to review intake process and suggest any strategies for improvement.
Maintain running log of enrollees and status to be shared with Supervisor and Project Director
Submit internal and customer reports as required
Other duties as assigned