Enrollment Business Program Leader

Guardian Life Insurance • Boston, MA

3d • Hybrid

About The Position

The Enrollment Business Program Leader is responsible for advancing the strategic and operational capabilities of Guardian’s Enrollment function. This role focuses on building scalable processes, fostering internal and external partnerships, and creating innovative tools and resources that enhance enrollment delivery and engagement. This role will lead initiatives that promote enrollment capabilities with internal and external audiences, streamline workflows, develop tools to optimize resources, and position Enrollment as a key contributor to business growth. You are: A proactive, strategic leader with deep knowledge of benefits enrollment and a strong ability to influence cross-functional teams. You excel at process optimization, content development, and relationship management. You are highly organized, tech-savvy, and thrive in a collaborative environment where innovation and efficiency drive success. You have: Bachelor’s degree in Business, Human Resources, or related field; advanced degree preferred. 8+ years in benefits enrollment, implementation, or related leadership roles. Proven success in managing complex projects and building cross-functional partnerships. Expertise in enrollment technology platforms and project management tools Strong communication and presentation skills. Ability to develop training content and marketing collateral for internal and external audiences. Familiarity with process improvement methodologies and compliance standards. You will: Organize and maintain existing Enrollment resources. Ensure procedural compliance for Enrollment team. Represent the enrollment team on product enhancement and development projects. Facilitate knowledge-sharing between external partners/vendors and Guardian Enrollment team. Increase distribution engagement volume through internal partnerships and external promotional content. Support increased productivity for enrollment team members by eliminating redundant administrative efforts. Reduce delivery timelines and resource requirements through project management innovations.

Requirements

• Bachelor’s degree in Business, Human Resources, or related field; advanced degree preferred.
• 8+ years in benefits enrollment, implementation, or related leadership roles.
• Proven success in managing complex projects and building cross-functional partnerships.
• Expertise in enrollment technology platforms and project management tools
• Strong communication and presentation skills.
• Ability to develop training content and marketing collateral for internal and external audiences.
• Familiarity with process improvement methodologies and compliance standards.

Responsibilities

• Organize and maintain existing Enrollment resources.
• Ensure procedural compliance for Enrollment team.
• Represent the enrollment team on product enhancement and development projects.
• Facilitate knowledge-sharing between external partners/vendors and Guardian Enrollment team.
• Increase distribution engagement volume through internal partnerships and external promotional content.
• Support increased productivity for enrollment team members by eliminating redundant administrative efforts.
• Reduce delivery timelines and resource requirements through project management innovations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees