Enhanced Delivery Service Driver (non-CDL)- Kent

Hd Supply Management-posted 3 months ago
$29 - $33/Yr
Full-time
Kent, WA
Merchant Wholesalers, Durable Goods
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The Enhanced Delivery Service Driver (non-CDL) is responsible for making deliveries to customers using a company-provided vehicle. This role involves maintaining records of deliveries, delivering customer orders to specified locations, inspecting and maintaining delivery vehicles, and providing customer service on order and delivery issues. The position requires operation of a company or rental vehicle, which may be done during the average work week. The company will continuously monitor Motor Vehicle Records (MVRs), and an acceptable MVR status along with a valid driver's license is a requirement for this position.

  • Delivers customer orders safely within a service area, including carrying large items up stairways, unboxing and inspecting merchandise for customers, and assisting with the resolution of order issues.
  • Loads inventory into trucks, places and sets up deliveries at specified customer locations, and removes old items as directed by the customer.
  • Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
  • Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
  • Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
  • Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
  • Contacts customers to provide updates on delivery statuses.
  • Provides feedback to management on escalated customer service and sales-related issues.
  • Prior experience delivering merchandise to customers using a box truck or similar vehicle.
  • 1+ years of experience operating material handling equipment.
  • No more than 2 minor accidents in the past rolling 3 years.
  • No more than 2 moving violations in the past rolling 3 years.
  • Wholesale distribution experience.
  • HS Diploma or GED strongly preferred.
  • Generally 2-5 years of experience in area of responsibility.
  • Specialized skills training/certification may be required.
  • Medical (with Prescription drug coverage)
  • Dental and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance
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