Engineering Technician

ITC Holdings • Novi, MI

9h

About The Position

Supports various substation systems, including: SCADA, ethernet/serial communications, access control and surveillance/camera systems, performing the following activities:
Manages remote firmware updates, troubleshoots issues remotely, performs remote maintenance, and creates work requests for onsite field personnel.
Maintains consistent records and departmental databases related to SCADA documentation, fiber infrastructure and physical security systems.
Assists in the development and maintenance of procedures and work instructions.
Produces documentation and records to support regulatory (e.g. NERC CIP) and company requirements.
Collaborates with internal teams, contractors and external utilities to ensure timely execution of projects and adherence to standards.
Supports wiring and configuration of lab and testing setups as needed.
Advances continuous improvement initiatives for data and asset management.
As AI innovation, automation and economic growth reshape the way we live and work, the demand on our power infrastructure is growing fast. At ITC, we’re building the greater grid that’s ready for today’s technology and tomorrow’s possibilities.
Our people bring the power - fueling innovation and strengthening the grid every day. We’re looking for individuals who are ready to make a power move and help us build a greater grid for a more reliable and affordable energy future.
ITC offers industry-leading compensation, benefits and opportunities to channel your energy into solutions. We foster a culture of belonging - where every voice is valued, differences are celebrated and everyone has the opportunity to thrive. Make a power move today.

Requirements

• Associate's degree in a technical specialty such as Electrical Engineering Technology, Management of Information Systems, or Computer Science; or relevant equivalent experience and/or education.
• Experience in troubleshooting and configuration of technologies such as computer networking, alarm systems, security cameras, control systems or serial communications.
• Possesses sound analytical, problem-solving and documentation skills.
• Ability to communicate effectively both verbally and in writing with superiors and individuals inside and outside the Company.
• Ability to multi-task and work in a team environment.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to learn and utilize job specific software.
• Ability to lift 20lbs
• Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

Nice To Haves

• Experience with Genetec physical security software preferred.

Responsibilities

• Supports various substation systems, including: SCADA, ethernet/serial communications, access control and surveillance/camera systems
• Manages remote firmware updates, troubleshoots issues remotely, performs remote maintenance, and creates work requests for onsite field personnel.
• Maintains consistent records and departmental databases related to SCADA documentation, fiber infrastructure and physical security systems.
• Assists in the development and maintenance of procedures and work instructions.
• Produces documentation and records to support regulatory (e.g. NERC CIP) and company requirements.
• Collaborates with internal teams, contractors and external utilities to ensure timely execution of projects and adherence to standards.
• Supports wiring and configuration of lab and testing setups as needed.
• Advances continuous improvement initiatives for data and asset management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree