Eng. Tech. III - Quality Control

Skookum•Silverdale, WA

33d•$34 - $34

About The Position

Tessera is seeking a detail-oriented and experienced Engineering Technician III – Quality Control Specialist to support our team. In this role, you’ll be responsible for monitoring the quality performance of all services performed by Tessera and its subcontractors through independent surveillance and evaluation. Your work will be essential in ensuring that contract requirements are consistently met and that high standards of performance are maintained. Typical duties include but are not limited to: Perform and document daily inspections utilizing the inspection program and/or forms, as applicable to ensure contract quality specifications are met. Solicit customer surveys during inspections at predetermined buildings and/or randomly selected completed work orders. Operate computer software applications to perform data entry, analysis, and reporting tasks efficiently. Prepare and submit all required reports to Quality Control Supervisor and Division Leadership at the required frequency. Ensure all reports are clear, concise, and comprehensive. Update all pertinent quality control folders on SharePoint at the required frequency for both internal (Quality Control) and external (Division/Government) locations. Establish and maintain excellent relationships in any interaction with customers, employees, and management while performing duties. Monitor and identify problematic trends along with customer complaints and initiate corrective action plans as required. Continuously review contracts for standards and specifications of work requirements or for any changes or modification to the contract. Drive to local and off-site contract locations to perform inspections independently and part of a team as required.

Requirements

High School Diploma/GED is required.
Minimum of 3 years' experience in Quality Control/Safety or Facility Maintenance.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.”

Responsibilities

Perform and document daily inspections utilizing the inspection program and/or forms, as applicable to ensure contract quality specifications are met.
Solicit customer surveys during inspections at predetermined buildings and/or randomly selected completed work orders.
Operate computer software applications to perform data entry, analysis, and reporting tasks efficiently.
Prepare and submit all required reports to Quality Control Supervisor and Division Leadership at the required frequency.
Ensure all reports are clear, concise, and comprehensive.
Update all pertinent quality control folders on SharePoint at the required frequency for both internal (Quality Control) and external (Division/Government) locations.
Establish and maintain excellent relationships in any interaction with customers, employees, and management while performing duties.
Monitor and identify problematic trends along with customer complaints and initiate corrective action plans as required.
Continuously review contracts for standards and specifications of work requirements or for any changes or modification to the contract.
Drive to local and off-site contract locations to perform inspections independently and part of a team as required.

Benefits

Medical, Dental, Vision
401(k) retirement plan
Life & Short-Term Disability Insurance
$11.41/hour Health and Welfare Benefit
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees