Engineering Team Lead
About The Position
Terrific Opportunity for an Engineer with Excellent Supervisory and Customer Service Skills SWK Technologies is searching for a standout Engineering Leader who loves technology and is ready for a great new challenge and wants to grow! In your new role you will manage relationships with our clients directly onsite and remotely, installing or maintaining their desktops, servers and network environment. You will also be responsible for a team of Tier 1 and 2 level technicians. This position requires technical skills around Windows 7 and Windows 8 desktop operating systems, as well as Microsoft Windows Server 2019 and 2022 administration skills. Also needs working knowledge of routers, access points, and printers. Excellent written and oral communication skills are essential. Join us in our friendly and professional work environment with this truly unique career opportunity! You’ll be around other talented technology professionals where we all learn from each other and work as a team. Participate in our weekly tech meetings to discuss the latest technologies and help in the development of processes to improve the efficiency and effectiveness of our services. Become a part of our community. This is an excellent opportunity to grow your skill-set.
Requirements
- A high school degree and at least 3 years experience in the IT service industry
- Experience troubleshooting Microsoft Windows Desktop Operating Systems
- Basic System Administrator skills
- Basic networking skills
- Scripting and automation skills ie powershell
- Working knowledge of Azure, Intune etc.
- Moderate knowledge of routers, firewalls and TCP/IP protocol
- Excellent written and oral communication skills
- Technical skills around Windows 7 and Windows 8 desktop operating systems
- Microsoft Windows Server 2019 and 2022 administration skills
- Working knowledge of routers, access points, and printers
Nice To Haves
- Current technology certifications may be beneficial
- Experience with RMM tools and ticketing software ie Halo PSA
Responsibilities
- Manage relationships with our clients directly onsite and remotely
- Installing or maintaining their desktops, servers and network environment
- Responsible for a team of Tier 1 and 2 level technicians
- Participate in our weekly tech meetings to discuss the latest technologies and help in the development of processes to improve the efficiency and effectiveness of our services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
