Engineering Support, Wireless Operations (Government)

AT&T•Atlanta, GA

1d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. AT&T has an opening for an Engineering Support, Wireless Operations position to support the Federal Government in providing O&M / PM support of contracted operations. Job responsibilities include but may not be limited to : Coordinate the installation of Government contract voice/data/wireless to include associated equipment. Network support services, provide technical expertise and guidance, including SELC support, testing and development of wireless hardware and software. Documentation creation, training, wireless site surveys, evaluation, project support and decommissioning all to meet the operation requirements with detailed documentation complaint with agency standards. The scope of work includes on-site and remote support for all installations for a Federal Government agency. Provide engineering support to plan, design, implementation and post-deployment activities related to the network. Develop and maintain standard operation procedures (SOPs) and training materials for systems with clear and concise documentation to align with agency standards. Collaborate with internal teams, vendors, to address complex issues to resolve system challenges. Conduct site surveys and perform predictive design and modeling to optimize network. Track and report project progress, risk, and issues to the team and agency stakeholders. Provide team leadership support to other members of the team. Out of hours support is a requirement, occasional travel may be required, or other duties as assigned. This position supports Government Customer facility in Atlanta, GA and other remote sites. Employee must be willing and able to obtain a government issued Public Trust. Required Clearance: Must be able to initially obtain Public Trust (#clearable) (#publictrust) Our Engineering Support, Wireless Operations earn between $64,300 – $189,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Requirements

Employee must be willing and able to obtain a government issued Public Trust.
Must be able to initially obtain Public Trust

Responsibilities

Coordinate the installation of Government contract voice/data/wireless to include associated equipment.
Network support services, provide technical expertise and guidance, including SELC support, testing and development of wireless hardware and software.
Documentation creation, training, wireless site surveys, evaluation, project support and decommissioning all to meet the operation requirements with detailed documentation complaint with agency standards.
Provide engineering support to plan, design, implementation and post-deployment activities related to the network.
Develop and maintain standard operation procedures (SOPs) and training materials for systems with clear and concise documentation to align with agency standards.
Collaborate with internal teams, vendors, to address complex issues to resolve system challenges.
Conduct site surveys and perform predictive design and modeling to optimize network.
Track and report project progress, risk, and issues to the team and agency stakeholders.
Provide team leadership support to other members of the team.
Out of hours support is a requirement, occasional travel may be required, or other duties as assigned.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone