Engineering Support Technician

Western Digital • Fremont, CA

68d

About The Position

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. We are seeking a highly skilled and motivated Equipment Engineering support technician to support WET process equipment; Ebara CMP or AMAT Mirra CMP and Plating tools, in a high-volume wafer manufacturing environment. This role is critical to ensuring equipment reliability, process capability, and operational efficiency within a Class 100 cleanroom.

Requirements

• Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred).
• Strong hands-on experience in CMP systems.
• Experience with WET Etch and photo resist cleaners.
• Knowledge of SPC and equipment performance metrics.
• Familiarity with endpoint detection tools.
• Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes).
• Skilled in computer hardware/software troubleshooting to component level.
• Familiarity with PLC and control systems.
• Excellent mechanical and electrical troubleshooting skills (AC, DC, RF).
• Strong communication and documentation skills.
• Self-motivated, team-oriented, and capable of working with minimal supervision.

Nice To Haves

• Experience in high-volume manufacturing, especially magnetic recording head wafer processing.
• Knowledge of CMP principles.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to lead audits and implement procedural improvements.

Responsibilities

• Serve as the primary technical owner for AMAT tools, supporting both Equipment Engineering and Maintenance teams.
• Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements.
• Define, monitor, and enhance Preventive Maintenance (PM) procedures.
• Define, monitor, and enhance SPC parameters and tool health metrics.
• Define, monitor, and enhance spare parts inventory and BOM.
• Lead root cause analysis and corrective actions for equipment-related wafer scrap.
• Provide hands-on troubleshooting and technical support during tool escalations.
• Conduct tool health audits and communicate findings regularly.
• Train and certify maintenance technicians in advanced troubleshooting and best practices.
• Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime.
• Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Benefits

• Paid vacation time.
• Paid sick leave.
• Medical/dental/vision insurance.
• Life, accident and disability insurance.
• Tax-advantaged flexible spending and health savings accounts.
• Employee assistance program.
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity.
• Tuition reimbursement.
• Transit benefits.
• Employee stock purchase plan.
• Western Digital Savings 401(k) Plan.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees