Engineering Support Technician

Western Digital • Fremont, CA

83d

About The Position

We are seeking a highly skilled and motivated Equipment Engineering support technician to support Vacuum process equipment; Ion Beam Etch (IBE) and Ion Beam Deposition (IBD) in a high-volume wafer manufacturing environment. This role is critical to ensuring equipment reliability, process capability, and operational efficiency within a Class 100 cleanroom.

Requirements

• Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred).
• Strong hands-on experience in IBE/IBD systems and vacuum technology.
• Experience with RF tuning and leak testing.
• Knowledge of SPC and equipment performance metrics.
• Familiarity with endpoint detection tools (e.g., Hiden SEM, JA Wollam Ellipsometer, Mass Spectrometry).
• Experience with Brooks wafer handlers (MAG7, VTR5, Aligners, VCE6).
• Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes).
• Skilled in computer hardware/software troubleshooting to component level.
• Familiarity with PLC and control systems.
• Excellent mechanical and electrical troubleshooting skills (AC, DC, RF).
• Strong communication and documentation skills.
• Self-motivated, team-oriented, and capable of working with minimal supervision.

Nice To Haves

• Experience in high-volume manufacturing, especially magnetic recording head wafer processing.
• Knowledge of Ion Beam Etching and Deposition principles.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to lead audits and implement procedural improvements.

Responsibilities

• Serve as the primary technical owner for IBE/IBD tools, supporting both Equipment Engineering and Maintenance teams.
• Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements.
• Define, monitor, and enhance Preventive Maintenance (PM) procedures, SPC parameters and tool health metrics, Spare parts inventory and BOM.
• Lead root cause analysis and corrective actions for equipment-related wafer scrap.
• Provide hands-on troubleshooting and technical support during tool escalations.
• Conduct tool health audits and communicate findings regularly.
• Train and certify maintenance technicians in advanced troubleshooting and best practices.
• Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime.
• Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Benefits

• Paid vacation time.
• Paid sick leave.
• Medical/dental/vision insurance.
• Life, accident and disability insurance.
• Tax-advantaged flexible spending and health savings accounts.
• Employee assistance program.
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity.
• Tuition reimbursement.
• Transit benefits.
• Employee stock purchase plan.
• Western Digital Savings 401(k) Plan.

What This Job Offers

• Industry: Computer and Electronic Product Manufacturing
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees