Remarcable, Inc.-posted 3 months ago
Full-time
Omaha, NE
11-50 employees

Join our fast growing team as a Support Engineer! At Remarcable, we’re reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best—building the future. We’re looking for an Support Engineering to join our fast-growing, Omaha-based team. If you’re a problem-solver who loves technology, enjoys digging into complex issues, and thrives on helping customers succeed, we want to hear from you.

  • Troubleshoot integration issues and monitor daily electronic data exchange, proactively flagging and resolving problems.
  • Set up integrations for new trading partners and enhance existing ones.
  • Collaborate with cross functional teams and clients’ IT teams to ensure seamless data flow.
  • Gain working knowledge of distribution & accounting ERP systems to support client integrations.
  • Create and refine technical documentation to help clients succeed.
  • Play an active role in proposing IT solutions that improve client workflows.
  • Experienced with software integrations (EDI, API, Punchout, SQL database or related systems).
  • Strong communicator—able to explain technical details clearly in both writing and conversation.
  • Tech-savvy, with the ability to quickly learn new systems and environments.
  • Naturally curious and resourceful, eager to dig deep into problems until they’re solved.
  • Highly organized, adaptable, and comfortable juggling multiple priorities.
  • A team player with a client-first mentality and collaborative approach.
  • A degree in Computer Science, Engineering, IT, or related field.
  • Experience in the construction or distribution industry.
  • Bonus: Annual
  • PTO: Two weeks per year in the 1st year
  • Standard Remarcable Benefits Package including Medical, Dental, Vision, Life Insurance, STD and LTD and a 401(k) with company match
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