About The Position

The Maintenance Supervisor manages the day-to-day and long term operations of the maintenance department including the upkeep of all rooms, building exterior (façade, sidewalks, parking lot, etc.) and both public and back-of-house spaces. Assure regular maintenance is scheduled and completed on all hotel equipment including HVAC systems (chillers, boilers, steam/gas lines, etc.), electrical equipment, laundry facilities and the pool equipment. The Maintenance Supervisor takes personal responsibility and pride in the product where initiative and follow-up are innate.

Requirements

  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required.
  • Most tasks are performed in a team environment with the staff member acting as a team leader. There is minimal direct supervision.
  • Understand the technologies required in the work you are directing.
  • Work with a variety of situations.
  • Solve problems using facts and personal judgment.
  • React quickly in emergency situations and make decisions that may involve large expenditures or the safety of others.
  • Ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.
  • Ability to supervise staff and accomplish goals on a timely basis.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Must be able to read and interpret drawings, diagrams, and design plans of all trades.
  • Must have minimum two years post High School education, preferably in related area of studies, or equivalent work experience.
  • English fluency required.
  • Must have three to five years of experience in Engineering.
  • Engineering and maintenance background required, within the hospitality industry preferred.
  • Ability to provide and maintain a valid drivers license as the position may require the operation of motorized and electric vehicles.
  • All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards.
  • Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position.
  • Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment.
  • Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.
  • Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel.
  • In addition, attendance at all scheduled training sessions and meetings is required.

Responsibilities

  • Ensure all projects are completed according to specifications and are completed on time.
  • Work closely with the Chief Engineer/Operations Manager to ensure coordination of activities.
  • Schedule work, order materials and complete assignments by a specified date.
  • Perform work within departmental expense plans.
  • Study work schedules and estimate worker-hour requirements for completion of job assignment.
  • Interpret specifications, job orders, and company policies to staff and enforces safety regulations.
  • Analyze and resolve work problems or assists staff in solving work problems.
  • Initiate or suggest plans to motivate staff.
  • Practice safe work habits and ensure safe work practices to avoid injury to self and others.
  • May estimate, requisition, and inspect materials.
  • May confer with other supervisors to coordinate activities or individual departments.
  • Must have thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
  • Must have thorough knowledge of plumbing and electrical systems, maintenance of records of power, water, and fuel consumption.
  • Must have experience in office procedures, ordering materials, securing bids, city codes and other applicable building laws, building construction, blueprint reading.
  • Working knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
  • Pay particular attention to the overall maintenance detail owning the hotel, taking pride in executing perfectly and assuring the property is always in perfect working order.
  • Be proactive in always monitoring the general condition of the building and surroundings, walking the property regularly with a critical eye resolving issues as they arise.
  • Understand and regularly communicate with staff members the desired guest experience and how critical their role is in the successful delivery of that experience.
  • Develop strong interdepartmental relationships and open communication lines to assure efficient problem resolution.
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.
  • Any other duties as requested by direct and indirect supervisors.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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