Engineering Sr Lead Analyst Senior Vice President

Citi • Irving, TX

1d

About The Position

The Engineering Sr Lead Analyst is responsible for accomplishing results through the management of a team or department in an effort to drive a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to lead efforts to ensure quality standards are being met within existing and planned framework.

The Archive Engineering Team designs, builds, and helps maintains Citi’s global electronic communications archival platforms, ensuring all email, chat, and messaging data is retained, searchable, discoverable, and compliant with global regulatory requirements. This includes ownership of architecture, ingestion pipelines, retention controls, and integration with Legal, ICRM, CSIS, and regional partners.
The Archive Engineering team works across a suite of specialized technologies that enable Citi to capture, route, store, reconcile, and discover electronic communications at global scale. Their core platforms include Smarsh Enterprise Archive—the firm’s primary cloud‑based eComms archive hosted on AWS with encrypted storage—which is replacing legacy on‑prem systems such as ZL Technologies and Digital Safe as regions migrate to SaaS solutions. They engage with delivery and routing technologies like Proofpoint PCGM for journal and feed reconciliation, Vantage for MS Teams, ICE, Eikon, and Symphony chat ingestion, as well as SMTP, sFTP, and other custom feed pipelines. The team integrates Exchange Journal sources, ensures reconciliation of all eComms into the archive, and builds custom tooling such as Splunk/SFTP export processes and EERS feed enhancements to support compliance, audit, and operational monitoring. Together, these technologies form the backbone of Citi’s regulatory archiving, discovery, and communication‑governance ecosystem.
The Archive Engineering team engineers and maintains Citi’s global e‑communications archival platforms—managing compliant retention, ingestion pipelines, discovery capabilities, architecture standards, security posture, vendor management, product lifecycle, and platform migrations—while partnering with Legal, ICRM, CSIS, and Operations to ensure regulatory alignment and reliable investigation workflows.

Requirements

• 10+ of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Responsibilities

• Support all products within functional area, from design to implementation and ongoing performance according to business need
• Identify, establish and maintain strategic partnerships with executives from technology vendors within assigned area and coordinate to influence vendor product roadmaps to be in line with Citi strategic goals
• Ensure that Citi makes appropriate strategic choices in the onboarding, management and exiting of vendors from the product portfolio
• Ensure there is adequate capital budget to develop and implement the assigned strategic technology roadmap
• Provide technical leadership in the design of highly complex systems
• Develop and advocate for new solutions to undefined system needs, where no solution is available within the technical community
• Impact the engineering function by contributing to technical direction and strategic decisions
• Ensure products are ready and adhere to global operational standards for ongoing operation and support
• Mentor junior team members and allocate work
• Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level