Engineering Services Analyst

Connexion-posted 8 months ago
Mid Level
Sunnyvale, CA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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As the Engineering Services Analyst, you will be responsible for developing and maintaining document transmittals, records, and systems for the company's products. You will ensure all involved parties across the company and ensure the supply chain partners receive accurate and timely product documents and change notifications.

  • Manage the distribution and tracking of product documentation
  • Partner cross functionally on change order generation, completeness, accuracy validation and distribution to affected parties. Collaborate with users to correct issues before routing for approvals
  • Manage the change order processing life cycle stages including approval workflow, approval list, approval turnaround time, distribution matrix and implementation at supplier organizations
  • Organize and drive change control board review (CCB) for change orders
  • Provide document control services as needed: Item creation, BOM creation, Change order creation per company practices
  • Ensure documentation access and availability needs of the company and supply chain partners are met
  • Generate reports and maintain dashboard for key metrics that reflect the health of engineering services process and action detractors
  • Develop, implement and follow document control processes/policies for the company's products
  • Drive to consistent application of Good Manufacturing/Documentation Practices in records maintenance
  • Support Quality records creation, filing and maintenance: Corrective actions, Purges, Stop ships, factory quality reports, supplier quality reports
  • Support maintenance of field quality reports and metrics: RMA, DOA etc
  • Support development of quality and manufacturing process documentation
  • Periodically review and collaborate on update of document control processes
  • Train team members and supply chain partners on document control systems and procedures
  • Lead projects that are business transformational with respect to PLM system integration and business process flows
  • Associates degree in a technical field, Bachelor's degree in engineering preferred
  • Over 5 years of document control/engineering services experience
  • Proficient with PLM/PDM systems as Agile, Arena or Empower. Empower experience preferred. Couple years of experience in SAP ERP and PLM Software
  • Sound understanding of product life cycle within a controlled document management system
  • Knowledge of document control systems, Item master, bill of material structures, change order processes, engineering and manufacturing documentation types and uses
  • Experience in a highly engineering centric high tech organization with completely outsourced manufacturing
  • Strong organizational skills and attention to detail
  • Ability to exercise sound judgment within broadly defined practices and policies
  • Excellent communication skills, both written and verbal
  • Ability to work collaboratively with diverse teams
  • Proficient in Microsoft Word and Excel (excel formulas and functions like V-lookup, Hlookup, Pivot, etc)
  • Some experience as a quality analyst preferred
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