Engineering Representative I

City of Fort Wayne • Fort Wayne, IN

3d

About The Position

Detail-driven problem solver who enjoys helping customers, keeping projects moving, and turning complex utility processes into clear, organized solutions. What You'll Do You'll be the go-to support for Development Services - helping residents, contractors, and developers navigate water and sewer permits, fees, and utility requirements while keeping projects compliant, organized, and on track. If you like a mix of customer service, technical coordination, and behind-the-scenes problem solving, this role offers variety and impact every day.

Requirements

• Associate's Degree in Civil Engineering Technology, Construction Technology, or related field required; Bachelor's preferred
• Relevant experience may substitute for education
• Strong customer service and organizational skills with the ability to manage multiple priorities
• Microsoft Office 365 (Word, Excel, Outlook)
• Ability to interpret regulations, technical documents, and property records

Nice To Haves

• Experience in permitting, utilities, construction support, public works, or municipal services is a plus
• Valid Indiana Driver's License (if operating a City vehicle)
• Experience with systems such as Accela, GIS/ArcMap, Application Xtender, or similar permitting/database tools

Responsibilities

• Support customers and contractors by answering inquiries and guiding them through permitting and utility processes
• Process fees, contracts, service orders, and daily cash reconciliations accurately
• Coordinate permits, inspections, developer agreements, and project documentation
• Maintain and digitize records in systems like Accela and GIS to keep projects organized and compliant
• Collaborate with engineering staff and City departments to resolve issues and keep projects moving forward

Benefits

• Your work directly supports safe, reliable water and sewer services for our community.
• You'll join a collaborative public service team where your attention to detail keeps projects moving, neighborhoods growing, and residents supported.
• Enjoy stable hours, meaningful work, strong benefits, and the opportunity to build a long-term career serving the city you live in.
• Equal Opportunity Employer
• Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree