Engineering Project Manager, Enterprise Technology Services

Apple Inc. • Austin, TX

54d

About The Position

Privacy, a fundamental human right and one of Apple's core values, is at the heart of our commitment to delivering exceptional features and robust privacy to our customers. Our organization is deeply intertwined with the development of new security features that are utilized by our customers. As an EPM, you will play a pivotal role in ensuring the seamless delivery of high-quality user experiences to billions of customers, all meticulously crafted with privacy as the cornerstone. At Apple, we foster a collaborative environment where individual imaginations converge, committed to the principles that drive exceptional work. Each new product we develop, service we create, is the culmination of our collective efforts to enhance each other's ideas. This is driven by our shared belief in the potential to create something remarkable and share it with the world, positively impacting lives. The diversity of our people and their diverse perspectives inspire the innovative spirit that permeates every aspect of our endeavors. By inclusively engaging all members of our team, we unlock our full potential and achieve the highest quality work. Our organization collaborates with numerous cross-functional teams throughout the company. We seek an individual who can partner with our engineering managers and teams to facilitate alignment among cross-functional teams regarding features, schedules, and issues. Our typical requests encompass enhancements to existing systems, augmentations of features, or the development of entirely new services to meet business objectives. In all such cases, we initiate discussions and meetings with our cross-functional partners to obtain, negotiate, and align requirements. Engineering Project Managers (EPMs) serve as facilitators for the teams they support, ensuring clarity by developing comprehensive plans, motivating the team to execute these plans, establishing clear goals and expectations, and identifying and eliminating obstacles. As an EPM, you will have the opportunity to influence and develop strong relationships with team members from diverse functional areas and organizational levels. You will collaborate with engineering teams throughout the feature development lifecycle. Proactively identify, prioritize, and resolve program issues. Present and communicate new feature initiatives, critical issues, risks, and achievements. Your primary responsibility is ensuring project success and delivery, with a keen attention to detail and effective communication about project status

Requirements

• Proficiency in software and network security concepts (e.g. TLS , PKI)
• Possess extensive expertise in a specific technology domain, encompassing network security, storage management, database systems, cloud computing, operating systems, and related areas.
• Experience in customer-facing support roles, either as a technician, sales engineer or technical marketing engineer
• Proficient in making sound decisions and prioritizing tasks
• Demonstrated experience in managing tight production schedules with dependencies and complex priorities.
• Proficiency in utilizing project management software, such as Jira or Trello.
• Bachelor's degree or equivalent years of work experience.

Responsibilities

• ensuring clarity by developing comprehensive plans
• motivating the team to execute these plans
• establishing clear goals and expectations
• identifying and eliminating obstacles
• collaborate with engineering teams throughout the feature development lifecycle
• Proactively identify, prioritize, and resolve program issues
• Present and communicate new feature initiatives, critical issues, risks, and achievements
• ensuring project success and delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 5,001-10,000 employees