Apple-posted 2 months ago
Seattle, WA
5,001-10,000 employees
Computer and Electronic Product Manufacturing

The Apple Services Engineering (ASE) is an exciting and dynamic organization with customers in 155 countries, producing innovative products in a fast-growing marketplace for music, movies, TV shows, books - and, of course, apps. This is a hands-on position where you will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgement; you keep your eye on the ball; you build strong relationships; you are constantly looking to improve yourself and your team; you're prescient; and you have shipped products which millions of customers have used.

  • Drive and ship large, multi-functional programs and feature areas
  • Lead all aspects of multiple concurrent features including scope, requirements, timelines, and prioritization
  • Day-to-day will include program managing, execution, risk assessments, in order to meet the overall program goals
  • Foster collaboration across a broad team of cross-functional partners to formulate roadmap and manage intake pipeline
  • Play an active role in improving how capabilities are built in the Apple Services Engineering organization
  • Help set the strategy and communicate status and issues to stakeholders at all levels
  • Collaborate with Design, Engineering, Data Science, QA, Legal, Finance, Privacy, Anti-Fraud, Business Operations and other organizations to develop and improve Apple Services Engineering's suite of features
  • Experience to execute cross-functional and cross-organization project management
  • Ability to work across diverse teams, navigate organizational landscape, build relationships and drive project delivery
  • Ability to understand and extract action plans from complex technical discussions and translate into succinct messaging for multi-functional and executive status reporting
  • Built global products by collaborating across Product, Engineering, Data Sciences, Analytics, Design and other key partners
  • Consistent track record of shipping complex customer-facing and backend engineering projects under demanding timelines
  • Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
  • Best-in-class communication and presentation skills (written and verbal) to all levels of an organization
  • Be able to work with ambiguity, organize and create order
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