Engineering Operations Technician

Amazon • Sterling, VA

1d • $32 - $57

About The Position

How would you like to be a part of Earth’s most customer-centric company? You
would work with teams of front-line responders who support the operations of
some of the world’s most powerful data centers. Our Data Center Engineering
Operations team maintain and operate our critical infrastructure systems so that
they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will
work in some of the most sophisticated, safe, and secure data centers in the
world. Our Engineering Operations Technicians I (EOT’s) help keep them that way
by working with the brightest minds from around the globe to help test and
implement the newest technology and work practices to meet the demands of a
changing market.

We have a passion for learning and evolving, it’s how we have helped define
ourselves as leaders in the industry. Let’s work hard, have fun, and make
history!

Day in the Life of an EOT I

· Involved with projects of moderate complexity.
· Assist in troubleshooting of facility and rack-level events within internal
Service Level Agreements (SLA).
· Perform rack installs, rack decommissioning, operational readings and facility
management.
· Provide key performance indicators to senior engineers.
· Responsible for the on-site management of contractors, sub-contractors and
vendors, ensuring that all work performed is in accordance with established
practices, procedures & local legislation.
· Monitor performance of maintenance and operations on all electrical,
mechanical, and fire/life safety equipment within the data center.
· Ensure all safety procedures are adhered to while performing work.
· Assist with basic support concepts such as ticketing systems, root cause
analysis, change management creation, writing procedures and building management
systems.
· Work schedule changes depending on specific site needs. Shifts can be up to
12-hours and may rotate on a predefined schedule. Some locations have on-call
rotations.
· Maintain data center critical infrastructure equipment ensuring 99.999% uptime
of the world's largest cloud computing portfolio.
· Role may support more than one location/site.
· Walk job sites in uneven terrain. Maintain balance and perform construction
tasks while on a ladder
· Regularly lift and/or move up to 39 pounds independently and participate in
group lifts for 40+ pounds
· Regularly walk, use hands and fingers, handle or feel, reach with hands and
arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above
shoulders, grasp, carry, push and pull.

About the team
Here at AWS, we embrace our differences. We are committed to furthering our
culture of inclusion. We have ten employee-led affinity groups, reaching 40,000
employees in over 190 chapters globally. We have innovative benefit offerings,
and we host annual and ongoing learning experiences, including our Conversations
on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles,
which remind team members to seek diverse perspectives, learn and be curious,
and earn trust.

Requirements

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• High school or equivalent diploma

Nice To Haves

• 2+ years of data center engineering experience

Responsibilities

• Involved with projects of moderate complexity.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Monitor performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Assist with basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
• Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

Benefits

• Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
• Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED