Engineering Operations Technician

Amazon • Santa Clara, CA

386d • $59,600 - $133,200

About The Position

The Engineering Operations Technician at Amazon Web Services (AWS) is responsible for supporting the operation and maintenance of data center facilities, ensuring high availability and reliability of critical systems. This role involves hands-on troubleshooting of electrical and mechanical equipment, maintaining operational standards, and ensuring safety protocols are followed. The technician will work closely with contractors and senior engineers to uphold service levels and operational efficiency in a fast-paced environment.

Requirements

• 1+ years of electrical or mechanical experience, or 1+ years of data center or mission-critical facilities experience.
• High school diploma or equivalent.
• 2+ years of data center engineering experience.
• Mechanical knowledge.

Nice To Haves

• Experience in military or public safety facilities.
• Familiarity with AWS services.

Responsibilities

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks including filter changes and battery system PMs.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.

Benefits

• Medical insurance
• 401(k) plan
• Paid time off
• Employee discounts
• Tuition reimbursement
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees