Engineering Operations Manager
About The Position
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This role leads ongoing facility activities and oversees vendors while maintaining overall responsibility for the operational integrity and reliability of engineering infrastructure across assigned facilities. The ideal candidate combines strong customer-service instincts with an outgoing, friendly, and collaborative approach to facility management.
Requirements
- 10 years' experience in facilities or the trades
- Ability to maintain professionalism under stressful situations
- Capability to work on highly complex problems requiring analysis and rational judgment
- Experience with CMMS/work order platforms
- Proficiency with Microsoft Office
- Ability to multitask and work without direct supervision
- Willingness to work after hours, weekends, and holidays
- Ability to travel to VT, NH, RI, ME, MA, CT, and NY State
Nice To Haves
- Proficiency with HVAC/VRF, Mechanical and Electrical processes and troubleshooting (Chillers, Boilers, Cooling Towers, Air Conditioning, Pumps, Generators, UPS, etc.)
- Strategic thinking with strong implementation skills
- Excellent presentation skills
- Experience ensuring regulatory compliance with local jurisdictions
Responsibilities
- Establish and maintain a safety-first culture by promoting safe work practices, ensuring timely training completion, and driving best practices for safe behavior
- Oversee implementation of approved initiatives and programs by managing and coordinating property team efforts including vendors, contractors, and facility employees
- Maintain interface with third-party vendors, ensuring total contract compliance, accurate reporting, and timely issue resolution
- Generate and implement Standard Operating Procedures (SOP) and Emergency Operating Procedures (EOP), maintaining document libraries with annual reviews and revisions
- Interact with clients, JLL team members, suppliers, consultants, and vendors on facilities and property matters
- Oversee projects and initiatives to improve facilities operations and service delivery
- Ensure resources are allocated appropriately and work orders are completed in a timely manner
- Plan and oversee maintenance shutdowns for each facility, coordinating site personnel, vendors, and third-party contractors
- Utilize data to develop trends and insights that drive continuous improvement in site performance
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
