Engineering Operations Manager

Qualcomm • Santa Clara, CA

4d

About The Position

Provides process, analysis, support, transparency, and insight on product development in order to maintain a steady stream of deliverables. Manages and tracks operational and headcount budgets. Works cross functionally with various teams (i.e., finance, engineering, program management) to forecast and set budgets for programs and meet customer demands on support and tools. Partners with the business, third party vendors, and the broader functional teams to plan and operationalize to help execute overall strategy.

Requirements

• Bachelor's degree in Business, Engineering, Science, or related field and 2+ years of Engineering Operations or related work experience.
• OR Associate's degree and 4+ years of Engineering Operations or related work experience.
• OR High School Diploma or equivalent and 6+ years of Engineering Operations or related work experience.

Nice To Haves

• Master's degree in Business, Computer Science, Engineering, Information Systems, or related field.
• PMP Certification.
• 4+ years Engineering project or program management experience or related work experience.
• 2+ years of experience with technical project management including managing resources, mitigating risk, etc.
• 2+ years of experience with business metrics such as customer support tickets, KPIs, etc.
• 2+ years of experience working in a large matrixed organization.
• 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
• 1+ year of working with operating budgets and/or project financials.

Responsibilities

• Improves or develops tools and processes to increase efficiency.
• Reviews basic training content developed by others; prepares training content; conducts training on tools/processes.
• Assesses data and evaluates deviations from agreed upon metrics; ensures the right type of data is collected.
• Utilizes technical skills to work with engineering leads to develop budget requests and forecasts, and ensures they are appropriate.
• Tracks and manages engineering expenses and timelines against budgets.
• Produces budget reports quarterly or as needed.

Benefits

• We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees