Engineering Operation Technician

AmazonHermiston, OR
Onsite

About The Position

Join our dynamic team as a Data Center Engineering Technician, a critical guardian of technological infrastructure. This pivotal role involves maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences and contribute to an extraordinary 99.999% uptime. Engineering Technicians are Amazon’s front line for hands-on electrical and mechanical equipment troubleshooting, maintenance, and operation within Data Center Operation’s Mission Critical Facilities. This includes managing stand-by diesel generators and related fuel systems, three-phase electrical systems (switch gear, UPSs, PDUs, wet cell batteries), and mechanical systems such as CRAC, centrifugal chillers, cooling towers/water chemical systems, air handlers, pumps, and motors. AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling equipment. The role involves working on challenging problems within a diverse team of engineers, specialists, and managers, collaborating across AWS to deliver high standards for safety and security while providing infinite capacity at low cost. The culture is inclusive, welcoming bold ideas and empowering employees to see them to completion. This position is based in an AWS GovCloud region (PDX), and as of February 24, 2026, logical access will be restricted to U.S. Citizens. A lump sum stipend is provided for eligible candidates who relocate.

Requirements

  • 2+ years of Microsoft Office products and applications experience
  • 2+ years of electrical and mechanical experience
  • Ability to work on a flexible schedule including days, nights, and/or weekends.

Nice To Haves

  • Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
  • Associate or higher education in related field
  • Experience with reading and writing procedures, technical documents, and engineering drawings

Responsibilities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs and rack decommissioning within internal SLA
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution, and execute projects from conception to completion
  • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
  • Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
  • Role may support more than one location/site.

Benefits

  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Lump sum stipend will be provided to eligible candidates who relocate for this position.
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