engineering manager, iOt- Seattle, WA

Starbucks Coffee Company•Seattle, WA

1d•Hybrid

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. The IoT footprint inside a Starbucks store is growing fast, from espresso machines and ovens to cold beverage equipment and someone needs to own the platform that connects, monitors, and manages all of it. As an Engineering Manager on the IoT team, you’ll lead the engineers building the IoT layer that turns tens of thousands of stores into intelligent, instrumented environments. Your team will design the systems that collect telemetry from connected devices at the edge, enable predictive maintenance before equipment fails during a morning rush, and give store partners real-time visibility into the health of their equipment. This is a leadership role where you’ll build and grow a high-performing team while making deeply technical architecture decisions about protocols, device lifecycle management, and data pipelines that operate under real-world constraints - limited bandwidth, intermittent connectivity, and hardware you don’t control. If you’ve ever wanted to run an IoT platform where downtime isn’t theoretical but means a store can’t make a latte, this is the job.

Requirements

8-10 years of professional industry experience with software development and operations
5 years of managing systems or application development projects of all sizes and complexities, including large systems
3-5 years of leading or managing small technical teams
Bachelor’s degree in Computer Science or related field
10+ years of experience in network administration, and systems engineering
8+ years of experience leading high performing technology teams
5+ years of experience with network administration and database administration
5+ years utilizing logging, monitoring, and alerting solutions, and/or similar solutions as a system administrator
5+ years experience in one of the following: Java, C++, Perl, Go, or Python.
3+ years of experience with industry leading load-balancing technologies
3+ years of database engineering, administration, and support
3+ years utilizing logging, monitoring, and alerting solutions, and/or similar solutions as a system administrator
Experience in the design, implementation and delivery of sophisticated build/test/release infrastructure.
Knowledge in application development and supporting a development environment
Experience with highly virtualized environments and cloud technologies
Knowledge and understanding of relevant legal and regulatory requirements, such as SOX, PCI, HIPAA, Data Protection, etc.
Demonstrated experience implementing and managing high capacity, redundant, and mission critical environments
Knowledge in databases and comfortable with various open source databases
Deep knowledge of TCP/IP, HTTP, Load balancers, VLAN, IP sub netting, proxies and firewalls
Experience with Network or Application Firewalls and/or IDS/IPS
Experience supporting LDAP services in an enterprise environment
Demonstrated ability to automate repetitive tasks using a common scripting or programming language

Responsibilities

Build and lead the IoT engineering team recruit, develop, and retain engineers who own the full stack of device connectivity, from firmware integration and edge protocol handling to cloud-side ingestion and fleet management across 16,000+ stores.
Define the IoT platform strategy make the architectural calls on how we onboard, monitor, and manage thousands of connected devices per store, balancing reliability, security, and cost within the resource constraints of the retail edge.
Drive measurable business outcomes through connected equipment deliver predictive maintenance capabilities, real-time equipment health dashboards, and automated alerting that reduce downtime, cut service call costs, and keep stores operating at full capacity during peak hours.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.