Engineering Manager, Trust & Safety

Chime Financial•Chicago, IL

2d•$176,490 - $245,100•Hybrid

About The Position

Chime is looking for an Engineering Manager to help manage and guide one of the Risk technology teams responsible for powering our bank-account features, mobile applications, platforms, service architecture, and third-party integrations. The Trust & Safety team’s mission is to make Chime the most trusted financial partner by safeguarding member assets, ensuring regulatory excellence, and enhancing the tools and processes that protect our community, while delivering a seamless experience that works reliably for our members. The base salary offered for this role and level of experience will begin at $176,490 and up to $245,100. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Work closely with our engineering leaders to identify bottlenecks in our existing software infrastructure and guide the team through a path forward to improve and scale it. Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals. Design, develop, test, and scale new and existing consumer product features. Build, lead and hire a high-caliber team of software engineers to solve these problems while being hands on. Encourage innovation and foster an environment of continuous improvement. Establish a sense of urgency and direction, set expectations with team and individuals. Establish team objectives in alignment with business goals. Work very closely with the Product Managers to launch solutions for the users. Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team.

Requirements

2+ years of experience managing a team of engineers
Experience in Fintech, Enrollment/KYC, Payments or Process Automation
Experience with Service Oriented Architectures.
Strong software architecture and effective people manager skills.
Interest in pushing the envelope to explore new technologies and architectures that can have a large return on investment.
The desire to learn and dive into the deepest levels of how things work.
A customer-oriented mindset
The desire to make a huge difference at a growing company.
The ability to motivate a team through delivery on aggressive schedules and goals.

Responsibilities

Work closely with our engineering leaders to identify bottlenecks in our existing software infrastructure and guide the team through a path forward to improve and scale it.
Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals.
Design, develop, test, and scale new and existing consumer product features.
Build, lead and hire a high-caliber team of software engineers to solve these problems while being hands on.
Encourage innovation and foster an environment of continuous improvement.
Establish a sense of urgency and direction, set expectations with team and individuals.
Establish team objectives in alignment with business goals.
Work very closely with the Product Managers to launch solutions for the users.
Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team.

Benefits

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress