Engineering Manager, Online Data Systems

OpenAI • San Francisco, CA

3d

About The Position

The Online Data team builds and operates the core online database and indexing services for OpenAI’s production AI applications, including supporting the explosive growth of ChatGPT, the #1 AI app in the world, and Codex, the fastest growing agentic development toolset in the world. Our mission is to ensure the reliability, correctness, and scalability of our online data stack and to curate a comprehensive portfolio of services that matches the relentless ambition of OpenAI, enabling our product and research teams to build 0-100 without getting bogged down in the minutiae of multi-region, multi-cloud, exabyte-scale data infrastructure.

We are seeking an Engineering Manager to lead our Online Data Systems team, responsible for our in-house database and indexing technology. This role is about shepherding a team of world-class engineers tasked with building and operating hyperscale data storage and retrieval technology. You’ll be overseeing the delivery of extremely challenging engineering work in areas like distributed query execution, multi-region federation, self-orchestrating and self-healing services, low-level performance optimization, and more. There are few companies in the world building this kind of technology in-house at this scale where you’ll still be getting in on the ground floor. Instead of being a cog in the machine spending months chasing small optimizations, you’ll play a major part of shaping our future.

Requirements

• Have a truly insatiable spirit for operational excellence, demonstrated by having your hands-on in building and operating infrastructure with strict reliability, latency, and security requirements.
• Have experience managing data-intensive software engineering teams in intense, demanding environments.
• Bring deep hands-on understanding of database, indexing, storage, and distributed systems technologies.
• Effectively modulate your technical engagement to create space for a highly technical team to lead and grow.
• Have a demonstrable track record of hiring, developing, and retaining senior engineers.

Responsibilities

• Build, lead, and grow high-performing infrastructure engineering teams.
• Drive the evolution of OpenAI’s in-house online data technologies, our core, hyper-scale database systems, indexing technologies, and vector search.
• Anchor delivery around measurable reliability goals (SLOs, etc) to ensure system performance and resiliency is above reproach.
• Champion pragmatic use of agent technology to amplify execution velocity.
• Reduce operational toil and incident frequency through better abstractions, guardrails, and self-healing systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed