US LBM Engineering Manager (CRM) - Application Development
About The Position
US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment. . A Brief Overview The US LBM Engineering Manager (CRM) - Application Development will lead and manage our team of high-performing software engineers responsible for implementing CRM & CPQ solutions. This person will own all aspects of software development, delivery, documentation, and support of the strategic initiatives of US LBM.
Requirements
- 7+ years of software engineering experience focused on application development.
- 3+ years of proven experience in software engineering management or technical leadership.
- 3+ years of experience in the Service Now Platform.
- Domain expertise in relevant areas of Service Now CRM, such as Sales and Order Management (SOM).
- Experience integrating ServiceNow with ERP/CPQ systems.
- Deep understanding of ServiceNow platform architecture.
- Champion ServiceNow best practices to ensure platform stability and support future updates.
- Hands-on experience with the ServiceNow platform, scripting, workflows, and models.
- Proficient in unit testing/e2e testing/load testing frameworks.
- Proficient in leading and growing a team of software engineers.
- Capable of balancing multiple stakeholders and priorities.
- Capable of understanding strategic initiatives and translating them to tactical execution.
- Bachelor's Degree or Master's Degree in Computer Science or relevant experience.
Nice To Haves
- Experience with CPQ applications is a plus.
Responsibilities
- Collaborate with product leadership and other key stakeholders on defining and executing the strategic roadmap.
- Plan and build a high-performing team required to implement, execute, and support our initiatives. Coach and develop talent.
- Track, monitor, and improve team productivity, efficiency, quality, and team health through industry-standard software engineering metrics.
- Lead and mentor a team of software engineers comprised of employees and contractors, fostering a collaborative, high-performing environment.
- Lead the overall implementation and execution by actively participating in technical design, architecture, and sprint planning. Remove roadblocks to ensure the team is successful
- Act as the technical authority to enforce best practices in Service Now platform configuration, workflows, scripting, and integration.
- Perform other duties as assigned.
- Comply with all policies and standards.
- Adheres to Company's commitment to workplace safety.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Merchant Wholesalers, Durable Goods
Number of Employees
5,001-10,000 employees
