Engineering Manager, Cloud Automation & Reliability

Omnissa•Mountain View, CA

98d•Hybrid

About The Position

We are Omnissa! Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from-anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. What is the opportunity? Workspace ONE is a digital workspace platform that enables the mobile, modern workforce. It securely delivers and manages any app on any device by integrating access control, application management, and multi-platform endpoint management. Our team operates the global SaaS service that provides these capabilities to thousands of customers, including some of the world’s largest corporations. This service is mission-critical to hospitals, banks, retail organizations, and many other businesses. As a Manager in the UEM Cloud Services team, you’ll lead a talented group of engineers tackling complex technical challenges across security, network, high availability, cost control, and adoption of state-of-the-art technologies. You will empower your team to focus on engineering excellence, enabling them to build resilient, scalable services critical to our customers’ success.

Requirements

At least 10 years of relevant experience, including a minimum of 3 years in technical leadership.
5+ years of experience working with customer-facing SaaS services.
5+ years of experience managing AWS (or similar) infrastructure at global scale.
Strong development background in Python, Ruby, or a similar language.
Experience maintaining infrastructure as code and configuration management (e.g., Terraform, Ansible, Chef).
Experience managing teams and delivering software solutions from design through deployment.
Proficiency in DevOps, Agile, and CI/CD processes.
Excellent communication and leadership skills, with the ability to work collaboratively across cross-functional and geographically distributed teams.

Responsibilities

Manage and support a team of site reliability engineers, focusing on technical guidance, mentoring, and career development.
Participate in hands-on technical problem solving, design reviews, and architecture discussions to improve system reliability and deployment automation.
Collaborate with engineering teams to design scalable solutions, troubleshoot issues, and reduce operational toil through automation.
Drive improvements in CI/CD processes, configuration management, and cloud-native infrastructure reliability.
Define, track, and deliver against team-level SLOs for automation, deployments, and service reliability.
Foster a collaborative and learning-focused environment while encouraging engineering best practices and continuous improvement.
Balance project priorities and timelines, ensuring technical initiatives are executed effectively and delivered on time.