Engineering Lead

Quilt LLC•Provo, UT

3h•Hybrid

About The Position

We are seeking an experienced Engineering Leader to lead one or more product engineering teams building mission-critical POS and Related Services SaaS platforms. This role balances people leadership, technical execution, and cross-functional collaboration in a highly regulated, high-availability environment. You will be responsible for delivering secure, scalable, and reliable payment solutions while developing engineers and fostering a strong engineering culture.

Requirements

7+ years of software engineering experience, with 2+ years in an engineering management or tech lead role.
Hands on participation on Development work and coding
Experienced in full stack application development in React frontend and PHP / MySQL backend using Kubernetes on GCP or AWS
Experience building and operating SaaS platforms at scale with measurable KPI to guide success
Strong understanding of old PHP and modern backend systems (APIs, microservices, databases, cloud infrastructure).
Proven ability to lead teams delivering high-availability, customer-facing systems.
Experience working in regulated or compliance-heavy environments with strong technical documentation and measurable outcome KPI
Effective communicator and stakeholder alignment with savvy management skills.

Nice To Haves

Experience with POS systems, Payment or fintech (e.g., Toast POS or other relevant product, payment gateways, facilitators, processors).
Familiarity with PCI DSS, SOC 2, or financial compliance standards.
Experience with cloud platforms (AWS, GCP, or Azure).
Background in distributed systems, event-driven architectures, or real-time transaction processing.
Experience managing hybrid teams (backend, frontend, mobile).

Responsibilities

Lead, mentor, and grow a team of software engineers (backend, frontend, mobile, and platform).
Set coding standards and enforce architecture best practices.
Conduct design/code reviews and collaborate with SRE/DevOps processes (CI/CD, reliability).
Produce technical documentation and architectural designs.
Foster a culture of accountability, quality, and continuous improvement.
Communicate ideas, technical plan and foster collaboration effectively in group settings with clear plan that is executable and measurable towards the common goal.
Translate product and business goals into clear technical execution plans.
Communicate progress, risks, and tradeoffs to engineering and non-technical stakeholders.
Work closely with customer support and operations on merchant-impacting issues
Partner with Product, Design, Compliance, SRE and Operations to deliver POS, payment, loyalty, gift cards and other features end-to-end.
Own team execution: sprint planning, delivery predictability, incident follow-ups, and technical debt management.
Guide architectural decisions for high-throughput, low-latency systems.
Ensure best practices in code quality, testing, observability, and CI/CD.
Inventory Management and PO sync: Items matrices, Vendor Catalog, Purchase Order Management, Multi store inventory
CRM: Capture customer details, track purchase history, create targeted marketing campaigns, gift card management, and loyalty rewards.
Sales & Promotions:Custom discounts, bulk pricing, time-sensitive promotions, and bundled offers are all supported and easy to apply in-store or online.
Reporting & Analytics:Detailed dashboards and exportable reports give visibility into best-sellers, profit margins, and more.
Employee Management:Create user roles, track time, set permissions, and monitor metrics across locations.
Payment: Integration to Quilt Payment or external payment
eCommerce Sync:Integration to Quilt internal eCommerce module or integrate with Shopify, DoorDash, etc.
Ensure platform reliability, uptime, and data integrity for merchants and partners.
Participate in incident response and post-mortems, driving long-term fixes.
Collaborate on PCI DSS, SOC 2, and other compliance requirements.