Engineering Intern

Ribbon Communications Operating Company • Plano, TX

196d • Remote

About The Position

The Professional Services Intern will function as an assistant to various Ribbon engineers and shall carry the following responsibility: Be assigned and complete projects designed to test and leverage intern's skills obtained through graduate studies. Identify and track new products/features, and interface with internal teams to ensure successful delivery to customers. Review, test, and in some cases write procedures to be followed by service team members when delivering new products/features. Assist in services focused testing of Ribbon products as necessary. Assist in the installation and configuration of various servers received into the lab. Learn and apply standard wiring practices to successfully interconnect installed servers to the lab IP network infrastructure. Assist in the inventory management of Ribbon assets as required.

Requirements

• Currently enrolled in a University Degree seeking program for Electrical Engineering, Computer Science, Computer Engineering, Computer Information Systems, or other relevant technology focus programs.
• Must be PC literate and well versed with Microsoft Office Suite of products (e.g. Word, Excel, Visio, Outlook and Teams).
• Knows to ask questions to ensure assigned tasks and concepts are fully understood.
• Ability to work on various operating systems such as Windows, UNIX & Linux is desired including an understanding of Perl/Python programming skills.
• Understand basic principles of IP networking.
• Able to work safely with small hand tools.
• Possess strong research and good time management skills.
• Is an effective communicator, and proficient note taker.

Nice To Haves

• Knowledge of cloud/hosted services and database concepts is a plus.

Responsibilities

• Be assigned and complete projects designed to test and leverage intern's skills obtained through graduate studies.
• Identify and track new products/features, and interface with internal teams to ensure successful delivery to customers.
• Review, test, and in some cases write procedures to be followed by service team members when delivering new products/features.
• Assist in services focused testing of Ribbon products as necessary.
• Assist in the installation and configuration of various servers received into the lab.
• Learn and apply standard wiring practices to successfully interconnect installed servers to the lab IP network infrastructure.
• Assist in the inventory management of Ribbon assets as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree