Engineering Helper

Four Seasons Hotels and Resorts • New York, NY

23h • Onsite

About The Position

Engineering Helper Four Seasons Hotel New York Downtown OUR VISION: We are New York’s Luxury Lifestyle Icon. OUR MISSION: To inspire meaningful connections… To curate exceptional experiences… To deliver passionate service…with kindness, care and a commitment to excellence Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise. OUR PURPOSE: To Enrich the Lives of Employees, Guests and the Community around us OUR VALUES: We think differently We are client obsessed We have passion We own it We truly care about each other We have integrity Join Our Team The Four Seasons Hotel New York Downtown is looking for a Engineering Helper who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Engineering Helper, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel. This position reports to the Engineering Management for New York Downtown. WHO YOU ARE: Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Engineering Helper, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition. You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words. BASIC PURPOSE: Perform painting work including, but not limited to: paint-ins, wall paper hanging, plastering, and chalking, refinishing projects, provide service and repairs to hotel equipment including electrical, plumbing, fire & safety, HVAC refrigeration, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Requirements

• High school education or equivalent experience
• Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations.
• Has 5 Certificate of Occupancy requirements.
• Requires a working technical knowledge of general building maintenance.
• Working knowledge is generally learned on-the- Job or through a series of professional certifications.
• Requires knowledge of the ability to operate computer equipment.
• Ability to read and speak and write English.

Nice To Haves

• Refrigeration experience and/or associated certification preferred

Responsibilities

• The ability to maintain the physical properly and furnishings in a manner consistent with that of a luxury hotel.
• The ability to patch, paint, plaster interior and exterior surfaces.
• The ability to maintain brushes and rollers in good condition.
• The ability to complete all assigned work in a safe and complete fashion.
• The ability to use all safety precautions at all times when using tools, chemicals, ladders, or other potentially dangerous equipment or supplies.
• The ability to install and repair of vinyl and paper wall coverings.
• The ability to complete all assigned projects in a timely fashion.
• The ability to ensure a clean neat, and organized work area.
• The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
• The ability to handle and report any accident immediately, no matter how minor.
• The ability to maintain a good working relationship with other employees.
• The ability to respond properly in any hotel emergency or safety situation.
• The ability to perform other tasks or projects as assigned by hotel management and staff.
• The ability to concentrate on projects concerned with the Rooms Preventive Maintenance Program.
• The ability to clean all stations in Engineering and maintain a neat and organized department.
• The ability to respond to all guest complaints regarding the maintenance of their room or public area in a timely manner.
• The ability to perform preventative maintenance in guest rooms and public areas.
• The ability to repair an assortment of items brought to the shop by other departments.
• The ability to respond to all emergency conditions such as fires, power failures, etc.
• The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
• The ability to understand all guest room electrics and plumbing, drapes & sheers, wiring in the bathroom, and hardware.
• The ability to maintain a good working relationship with other employees, providing instruction and encouragement as needed.
• The ability to ensure a clean, neat, and organized work area.
• The ability to conduct oneself in a professional manner at all times to reflect the high standards of Four Seasons Hotels.
• The ability to handle and report any accident immediately, no matter how minor.
• The ability to respond properly in any hotel emergency or safety situation.
• The ability to perform other tasks or projects as assigned by hotel management and staff.

Benefits

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED