Engineering Director - Mobile Platform Engineering

American Express•New York, NY

14h

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world. We’re looking for a Director, Software Engineering to lead the Mobile Platform team. Mobile Platform builds the foundational capabilities that enable product/feature teams to deliver high-quality experiences faster across the American Express App and Travel apps. Your primary customers are internal mobile feature teams—and you will be accountable for measurable improvements in developer productivity, delivery speed, and app quality. Mobile Platform Ownership CI/CD, build systems, and release engineering (end-to-end), including app store submission workflows Monorepo strategy, developer workflows, dependency management, and code health automation Automation & quality systems: test frameworks, quality gates, performance regression detection, and reliability guardrails AI developer tooling that accelerates engineering workflows with appropriate governance and security Design system and shared UI components to increase reuse, consistency, accessibility, and compliance Push notifications platform enablement: SDKs/abstractions and observability Platform documentation improvements and updates Platform engineering for analytics and experimentation. Automating and managing remediation of vulnerabilities and other risk metrics. Partnership with SRE and Ops to improve operability, monitoring, incident response, and release health

Requirements

8+ years building customer-facing software with high performance, availability, and scalability; mobile app development experience strongly preferred
Experience leading teams delivering internal platforms (CI/CD, build/release engineering, developer tooling, automation, shared component libraries)
Strong people leadership: coaching, mentoring, organizational design, and talent development
Demonstrated ability to define metrics and communicate impact to stakeholders and executives
Experience in Agile/Scrum or similar delivery methodologies
BS in Computer Science/Engineering or equivalent practical experience

Responsibilities

Own the Mobile Platform roadmap and execution, aligning platform investments to product priorities and feature-team outcomes.
Maintain scalable, well-documented architectures that reduce toil and increase feature-team autonomy.
Operate platform systems with strong engineering rigor: reliability, security, compliance, observability, and cost management.
Drive adoption through excellent developer experience: documentation, samples, enablement, and support models.
Define, instrument, and report a platform metrics scorecard that demonstrates productivity and quality improvements (baseline → target → outcomes).
Lead and grow a high-performing organization: hiring, mentoring, and career development.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities