Engineering Application and Integration Administrator

About the position

Daikin Applied is seeking an Engineering Application and Integration Administrator responsible for managing, supporting, and integrating engineering applications within the organization. This role involves ensuring the seamless operation of software tools used in engineering processes, developing integration solutions, troubleshooting application issues, and collaborating with cross-functional teams to enhance productivity and efficiency. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Responsibilities

• Administer and support engineering applications such as PLM, CAD, and other engineering tools
• Ensure applications are updated, maintained, and properly configured to meet business needs
• Manage user accounts, permissions, and access controls for engineering applications
• Design, develop, and implement integration solutions between engineering applications and other enterprise systems (ERP, CRM, etc.)
• Work with stakeholders to gather requirements and ensure integration solutions meet business needs
• Maintain and troubleshoot existing integrations to ensure continuous operation
• Provide technical support to end-users, resolving application-related issues and ensuring minimal downtime
• Collaborate with software vendors and internal IT teams for troubleshooting and issue resolution
• Develop and maintain technical documentation, including user guides and troubleshooting procedures
• Monitor the performance of engineering applications to ensure optimal functionality
• Identify and implement improvements to enhance application performance and user experience
• Conduct training sessions for end-users on the use and best practices of engineering applications
• Create training materials and user documentation to support ongoing education and development
• Lead or participate in projects related to the deployment, upgrade, or enhancement of engineering applications
• Develop project plans, timelines, and deliverables, ensuring projects are completed on time and within budget
• Coordinate with cross-functional teams and external vendors as needed

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or Technical degree with 5+ years in admin role
• Minimum of 2+ years of experience in administering and integrating engineering applications
• Proven experience in developing and maintaining system integrations
• Strong technical skills and understanding of engineering applications and their integrations
• Excellent problem-solving and troubleshooting abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Nice-to-haves

• Proficiency in scripting and programming languages (e.g., Python, Java, SQL)
• Exceptional interpersonal and communications skills
• Ability to keep up with software industry trends and latest innovation and new technology
• Understanding of internal manufacturing and production systems such as ERP, PLM, KBE and how to interface with such systems to enhance or augment their capabilities
• Experience with PLM, CAD, CAE, or similar engineering tools
• Relevant certifications (e.g., PLM/CAD administration, ITIL)

Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short-term and long-term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service