Engineering Analyst, Trust and Safety, Search

Google • Mountain View, CA

5h • $147,000 - $216,000

About The Position

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As an Engineering Analyst in the Trust and Safety Search Intelligence team, you will work to discover, measure and mitigate user trust risks in Search through automated and scalable solutions. This would include working on Search results and various Search features, with a focus on spam and harmful content (e.g., hate, violence, misinformation, etc.). You will build relationships and work closely with Search engineers & PMs in order to improve Search protections and protect Google Search users. You'll identify and prevent manipulative behavior, contribute to the development and enforcement of spam guidelines, and partner with engineering teams to enhance search ranking algorithms. Additionally, you will work on analyzing existing product protections, evaluating content and helping to improve policy definitions. Our aim is to resolve problems at scale by working with engineers on automated product protections.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 5 years of experience managing projects and defining project scope, goals, and deliverables.

Nice To Haves

• Master's degree.
• 5 years of experience or familiarity with one or more of the following languages: SQL, R, Python, or C++.
• 5 years of experience or familiarity with machine learning systems.
• Experience in prompt engineering and applying large language models for data labeling.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Responsibilities

• Develop prompt-based large language models that can evaluate content safety according to our product policies.
• Investigate and analyze complex patterns of abuse on Google Search, utilizing data-driven insights to develop countermeasures and enhance platform security.
• Analyze large datasets to identify trends, patterns, and anomalies that may indicate abuse or quality issues within Google Search.
• Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal, to develop and implement robust solutions that enhance search quality and user trust. Translate complex technical analyses into clear, concise, and actionable insights for both technical and non-technical stakeholders.
• Develop domain knowledge in Search infrastructure, ranking signals, and products. This role works with sensitive content or situations and may be exposed to graphic, controversial, and/or upsetting topics or content.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level