Engineer

Park Hotels & ResortsLaredo, TX
82d

About The Position

The Maintenance Engineer is responsible for performing preventative maintenance and repairs on all hotel equipment including kitchen, plumbing, pool, HVAC, boiler, work areas and guest rooms. The Engineer will use communication and guest service skills to interact with guests and respond to all room calls as necessary. To keep everything in order, the Engineer will maintain proper records of the Rooms Preventive Maintenance Program and Request Program.

Requirements

  • Valid drivers license.
  • Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
  • Basic mechanical aptitude for operation and repair of hotel equipment.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
  • Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
  • Ability to follow written and or verbal instructions.

Nice To Haves

  • Experience in plumbing, electrical, HVAC, drywall and basic general maintenance.

Responsibilities

  • Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
  • Coordinate and performs preventative maintenance assignments on a schedule basis (e.g., 'room care').
  • Services the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
  • Assists other Engineering Personnel when needed.
  • Perform any related duties as requested by supervisor/manager.
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