Engineer Technical Services Level 2/3

Northrop Grumman • Fort Bliss, TX

437d • $70,200 - $105,400

About The Position

The position involves providing technical support and guidance for the installation, adaptation, configuration, and enhancement of Northrop Grumman's technical products and systems. The role requires troubleshooting hardware and software issues, training new engineers and customers, and maintaining situational awareness of product development. The primary work location is in Huntsville, AL, with embedded support to IBCS units in OCONUS sites on a rotational basis. The position demands a proactive approach to resolving technical problems and ensuring customer satisfaction.

Requirements

• Bachelor's degree in a relevant field with 5 years of experience, or a Master's degree with 2 years of experience, or a PhD with no experience, or additional years in lieu of a degree.
• Must meet and maintain administrative, legal, and medical Department of Defense contractor deployment requirements.
• Willingness to travel to Huntsville, AL for a 10-week initial training.
• Must successfully complete Northrop Grumman IBCS entry training requirements with a minimum score of 80%.
• Ability to perform tasks in austere environments with varying and potentially extreme conditions.
• Ability to lift, carry, move, and use tool kits and equipment items up to 35lbs.
• Ability to wear Personal Protective Equipment (PPE) and perform assigned tasks while wearing said PPE.
• Must maintain physical fitness standards associated with travel in support of US Military Operations.
• Must have a valid passport with an expiration date greater than 36 months at the time of employment offer.
• Must have and maintain an active CompTIA Security+ Certification.
• Must have and maintain a CompTIA Linux+ certification or the ability to complete one within six months of hire date.
• Must have and be able to maintain a Department of Defense secret security clearance.

Nice To Haves

• System administration experience with Red Hat Enterprise Linux.
• Experience operating within a Continuous Delivery/Continuous Integration culture.
• Ability to lead technical briefings with customers and end users.
• Experience integrating COTS, GOTS, and custom software in a security-constrained environment.
• Knowledge of military operations, procedures, and training activities.
• Knowledge of Army ADA systems and operations such as PATRIOT, THAAD, SENTINEL.
• Joint Tactical Information Distribution System-JT101 course or Multi-TDL Advanced Joint Interoperability Course (Majic) graduate.
• Army Basic Instructor Course or Small Group Instructor Training course graduate.
• Military veteran with service as an Air Defense Artillery (ADA) Non-Commissioned, Warrant, or Commissioned Officer.

Responsibilities

• Assists in troubleshooting IBCS hardware, software, and networks.
• Provides updated information on system capabilities through direct liaison with remote engineers.
• Provides feedback to program leadership regarding system performance and end-user comments.
• Works with Integrated Product Teams (IPTs) to maintain situational awareness of product development and provide early identification and resolution of development issues.
• Performs operator and maintainer tasks on equipment, integrated systems, subsystems, and software.
• Troubleshoots, diagnoses, and repairs mechanical and electrical systems.
• Performs R&R (Remove and Replace) of LRUs (Line Replaceable Units) in the field.

Benefits

• Health insurance coverage
• Life and disability insurance
• Savings plan
• Company paid holidays
• Paid time off (PTO) for vacation and/or personal business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree