Engineer, System - Chassis

Hyundai Motor Company•Fountain Valley, CA

1d•$69,300 - $124,000

About The Position

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today. The Engineer, System – Chassis is responsible for ensuring the quality, performance, and customer satisfaction of Hyundai and Genesis chassis systems—including steering & handling, brakes, and chassis NVH. This role evaluates vehicles, validates field issues, develops countermeasures, supports new model launches, and provides technical guidance across the organization to improve product reliability and serviceability.• Validate product complaints through qualitative analysis, warranty parts review, and identification of new, emerging, and systemic product issues. • Develop and implement countermeasures for field repairs and production in coordination with HMC and affiliated organizations. • Ensure timely publication of all applicable Technical Service Bulletins. • Support initiatives to achieve strong performance in CR, IQS, and VDS surveys.

Requirements

Bachelor’s degree in automotive engineering or related science preferred.
Six or more years of automotive experience (retail or wholesale experience preferred).
Strong understanding of automotive chassis, steering, braking, and NVH systems.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Access).
Strong analytical, diagnostic, and problem‑solving skills.
Excellent written and verbal communication abilities.
Ability to work independently and adapt to changing priorities.
Able to travel for vehicle evaluations, dealer visits, and testing activities.
Valid driver’s license with acceptable driving record.
Ability to lift and carry up to 35 lbs.
Occasional evening/weekend work as needed.

Nice To Haves

Master’s degree in automotive engineering, or related science a plus.

Responsibilities

Identify and report field vehicles chassis, steering & handling, brakes, and NVH systems quality concerns.
Support investigation & root cause analysis on issues related to Chassis components, steering and handling, brakes system, and chassis NVH.
Coordinate the collection and analysis of warranty return parts, dealer visits and field investigations to determine the cause of failure and initiate corrective action.
Prepare Quality Information Report documents, clearly explaining condition with relevant photographs/illustrations/sample parts/videos and recommended solutions.
Develop, evaluate, and validate countermeasures. Manage the development of field repair solutions and initiate production changes, as necessary.
Prepare, evaluate, and launch Technical Service Bulletins.
Participate in new model “Ride and Drive” events to evaluate performance of chassis, steering and handling, brakes performance, and chassis NVH as required.
Support new models Launch Quality Monitoring Process.
Monitor and clearly identify JDPA IQS/VDS/CSI (FRFT) and CR Reliability (Durability) surveys liabilities and develop improvement and validation plans accordingly.
Provide technical support to field staff, Techline, Consumer Affairs, Parts, Legal, and Warranty departments as required.
Monitor the analysis of warranty and Techline databases, customer surveys, warranty parts analyses and Field Service Engineering reports on an ongoing basis to detect new systematic product problems and to gauge the effectiveness of countermeasures taken against known problems.
Review and prepare the Monthly Quality Report for assigned system and models.
Work closely and collaboratively with various groups (Data Analysis Group, Field Service Engineers, Legal, Consumer Affairs, Warranty, Parts and Techline) to review and resolve technical and service-related problems.
Support and conduct competitor benchmarking and customer preference studies.
Work with engineering counterparts overseas on joint activities and development projects including participation in extreme weather / ambient testing to validate functional performance against requirements.
Attend Port POE Audit. Provide Port maintenance items and processing requirements.
Conduct other tasks related to the purpose of this position as assigned or requested.
Manage Chassis, steering & handling, brakes, and NVH related activities for assigned models and coordinate within HMNA and affiliated organizations.
Author Quality Information Reports (QIR).
Author Technical Service Bulletins (TSB).
Provide technical support/direction to field staff, TechLine and various internal HMA/GMA groups.

Benefits

Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
Holiday Pay - the company shuts down with pay between Christmas and New Years.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
401(k) retirement plan with Employer Match
Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
Vacation and sick time off
Employer-paid basic life and disability coverage, including Paid-Family Leave.
Mental health, wellbeing, and employee assistance program
Health advocate (support)
Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
External Training and Development Programs
Compensation Range: $69,300.00 - $124,000.00 annual base salary