Engineer, Sales Application

ASSA ABLOY-posted 4 months ago
Full-time
Carrollton, TX
5,001-10,000 employees
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The Sales Application Engineer is responsible for supporting the Sales team through coordination of engineering efforts and pricing. Serves as the main point of contact for the Regional Sales Managers to field application questions and concerns. Guides projects through the production process and create designs / drawings to supplement this effort.

  • Work closely with the Regional Sales Managers gathering information to provide engineering support as well as costing for projects.
  • Determine feasibility of product proposal/specifications.
  • Support distributor network through occasional customer site visits to advise on application concerns and/or equipment specification.
  • Direct and coordinate manufacturing or building of prototype product(s) or systems.
  • Analyze customer’s specifications to determine if product design meets functional and performance requirements.
  • Consult with research personnel, Sales, and principal engineers to clarify or resolve issues and develop designs.
  • Consult with research and other engineering personnel and prepare design modifications as required.
  • Manage projects, changes, and/or development from start through completion while communicating, supporting, and interacting with other functional groups.
  • Document and track project needs and provide feedback in an expedited and timely manner.
  • Create design drawings to properly document project needs.
  • Use computer assisted engineering and design software and equipment to perform engineering and design tasks.
  • Evaluate engineering test results for possible application to development of systems or other uses.
  • Associate’s Degree in Mechanical Engineering, Electrical Engineering, or a related technical field. Bachelor’s Degree a plus.
  • 3-5 years of sales support and/or engineering experience, preferably in product or application engineering duties with a strong work background within a manufacturing environment or exposure to electromechanical products.
  • Experience managing multiple simultaneous projects.
  • Experience working with industry drafting and CAD standards.
  • Significant 'hands on the product' type experience with ability to recognize problems, predict potential outcomes, and implement countermeasures quickly enough to avoid problems.
  • Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work.
  • Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
  • General understanding and experience using business ERP systems and software.
  • Working knowledge of and ability to manipulate computer assisted drafting (CAD) software.
  • Advanced/Hands on approach to problem solving and analysis.
  • Customer service orientation and approach to daily responsibilities.
  • Ability to function as a team member and contribute to group goals.
  • Detail oriented with the ability to track and monitor projects from inception to completion.
  • Ability to organize personal workload, prioritize product engineering activities, and accomplish tasks under deadline pressure.
  • Excellent electrical and mechanical aptitude/troubleshooting skills, and the ability to read engineering drawings.
  • Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardizations exist.
  • Strong verbal and written technical communication skills to communicate with managers, fellow employees, customers, and vendors.
  • Maintain thorough knowledge and understanding of each customer’s specifications, standards, and other engineering requirements.
  • Ability to work in a group setting and independently while multi-tasking and adjusting to changing priorities in a minimally supervised fast paced environment.
  • Requires independent judgment and discretion with project framework for planning, organization, control, integration and completion of projects and company objectives.
  • General understanding and working knowledge of manufacturing, assembly, sewing, and welding equipment and tooling including design, gauges, equipment design, automation, robotics, or manufacturing processes.
  • Working knowledge of material types specifications and characteristics used in dock levelers, dock seals & shelters, impactable dock doors, high speed and high-performance doors, and other entrance automation products and warehouse solutions.
  • Limited business travel in the field for project implementation, training, field testing, and/or customer support.
  • Ability to travel 10-20% of the time within the continental U.S.
  • Requires a valid motor vehicle operator’s license and the ability to operate a motor vehicle while carefully observing all traffic rules and regulations.
  • Requires the ability to use a variety of office/production related equipment such as a telephone, photocopier, and precision measuring instruments.
  • Work beyond the traditional 40 hours per week may be required as workload or projects dictate, including weekends and holidays.
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