Engineer: Platform Engineering

Mayer Brown•Chicago, IL

1d•$118,000 - $156,000•Hybrid

About The Position

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as an Engineer: Platform Engineering. The Engineer: Platform Engineering is responsible for developing pipelines and scripts that will deliver IT Infrastructure in both public and private cloud, incorporating security best practices. This role will work with other teams to identify and prioritise automation opportunities, building reusable solutions following best practices, then helping that team with adoption so they can provide support. This role will also support fundamental cloud infrastructure technologies including tooling, as well being an escalation point if needed by other infrastructure departments.

Requirements

Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.
Minimum of 5 years of related experience, required
Prior experience developing automation solutions from ideation through to deployment, required
Experience with CI/CD tooling, required
Experience developing pipelines & scripts, required
Terraform, required
Knowledge of Information Security best practices, required
Experience automating into public cloud providers, required
Linux, required
Git version control, required
Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
Ability to work under pressure, meet deadlines with shifting priorities
Must be a self-starter with a high level of initiative
Strong customer service skills, able to anticipate needs and exercise independent judgment
Strong attention to detail, organizational skills and the ability to handle multiple projects
Exercises solid strategic thinking and problem-solving skills
Committed to continued advancement
Resilient and able to handle setbacks
Commitment to process improvement
Familiarity with established project management and other structured operational practices
High level of discretion, comfortable handling sensitive information and maintaining confidentiality
Ability to manage time and prioritize workloads effectively
Willingness to challenge the status quo

Nice To Haves

Microsoft Azure Certification, preferred
Prior experience working in a global setting, preferred
GitHub & GitHub actions, preferred
Experience with Microsoft Azure, preferred
PowerShell, preferred
Kubernetes, preferred
Python, preferred
Ansible, preferred
Visual Studio Code, preferred
Windows Server and associated infrastructure (e.g. AD), preferred
Experience developing integrations with ServiceNow, preferred
Server imaging using Packer, preferred
Private cloud datacentre, including VMware, Cisco UCS, Dell EMC, preferred
Private cloud networking, including Cisco ACI, F5 load balancing, Palo Alto firewall, preferred

Responsibilities

Works with infrastructure and application teams to understand current processes and opportunities for automation
Provides effort and impact estimates of automation opportunities to assist with prioritisation
Designs and develops standardised delivery pipelines that can be consumed by application teams to deploy infrastructure
Be a subject matter expert for infrastructure automation, signposting learning opportunities and mentoring others to help build an automation centre of excellence across infrastructure
Integrates other firm tooling such as Service Now for the provisioning of services
Designs, develops and deploys modular cloud-based systems
Develops and maintains cloud solutions in accordance with best practices
Ensures efficient functioning of data storage and processing functions in accordance with the firms security policies and best practices in cloud security
Identifies, analyses, and resolves cloud infrastructure vulnerabilities and deployment issues
Interacts with other IT teams, providing cloud support, and making recommendations based on their requirements
Develops and documents cloud best practices, guidelines, and guardrails for cloud technologies
Creates clear & concise documentation of cloud infrastructure development and standards
Ensures the CMDB is kept up to date, using automation wherever possible
Provides automation enhancements to help keep the environment consistent, ease large tasks, ensure compliance, and help with life cycle management
Operationalise solutions from proof-of-concept through production, using automation for repeatability, maintainability, and to enforce standards
Works closely with Infrastructure, Application and Security Architects when new solutions are being conceived
Works with vendor partners to test and benchmark new technologies. Provides findings to Infrastructure Architects team and appropriate levels of management
Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes
Ensures vendors provide proper levels of support, maintain SLA’s and provide root cause analysis for escalated issues
Works with application and infrastructure architects, application teams, and other infrastructure groups to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and are tested and reviewed on a yearly basis
Acts as third level escalation point for the IT Operations team
Ensures all team, departmental and firm policies and procedures are adhered to, including change management and service continuity
Completes all administrative tasks, i.e., (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time
Attends and contributes to team meetings
Fosters trust and builds relationships with the other Information Technology teams both globally and within the region
Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made
Performs other duties as assigned or required to meet Firm goals and objectives