About The Position
As the Engineer Lead, you will be a part of the front-line team for production support for our client’s operations team, incident response, and daily turnover activities. You will play a pivotal role collaborating with cross-functional teams to restore service, communicate with clients, and drive issue resolution.
Requirements
- 5+ years of overall experience
- Systematics application background
- Production Support
- Cobol Programming
- EZTrieve
- Required work hours: M – F 4pm – 12am
- Oncall requirements: Some weekends
Nice To Haves
- Operations background
- Project Management
- In Sync / File Aid
- Endevor
Responsibilities
- Incident Acknowledgement and resolution
- Client Relationship and Communication
- Collaboration & Escalation
- Testing and debugging
Benefits
- A modern, international work environment and a dedicated and motivated team.
- A broad range of professional education and personal development possibilities – FIS is your final career step!
- A competitive salary and comprehensive benefits package, including private medical and dental coverage, travel insurance, and participation in 401(k) and ESPP matching programs.
- Growth opportunities from working on complex, high-impact challenges in financial services and technology, gaining hands-on experience through varied and demanding work that accelerates your technical growth and career development.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
