Engineer III - Test Environment Management

Inland Empire Health Plan•Rancho Cucamonga, CA

2d•Hybrid

About The Position

Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! The Engineer III - Test Environment Management is the lead position assisting the Manager, Technical Test Data & Environment in directing, controlling, and managing the enterprise-level test environments. It consists of using procedures, tools, and resources to manage multiple components like software, hardware, databases, test data, and applications. This position works in collaboration with the infrastructure team and TDM Engineers to ensure Test Environments are ready with necessary test data for Test execution and Delivery teams. Train and Guide TEM- Engineer Is/IIs as needed. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

A minimum of eight (8) years of Information systems and Quality Engineering experiences. Minimum five (5) years of experience working in Test Environment/Test Data Management
Experience working with various Product Vendors. Demonstrated ability in Design and developing test environment strategies and plans
Demonstrated track record of organizing and tracking the progress of multiple projects across the software development lifecycle
Have experience communicating with management on topics including project timelines, contingency plans, environment budgets, and resource allocation
Bachelor’s degree in Computer Science, Information Management or similar technical field from an accredited institution required
Extensive knowledge and understanding of: Quality assurance processes and procedures to devise methods to enforce quality standards
The work effort involved to setup and configuring operating systems, networks, databases, and application servers involved in the creation of end-to-end testing environments
Test Environment Management and Test Data Management tools
Test Automation and CI/CD experience
Agile environment and DevOps
Technical work required to stand-up test environments, and ready to delegate this work to associated release engineering groups
Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills
Budget management skills. Proven skills in budget preparation fiscal management
Group presentation, leadership, team building, analytical and organizational skills
Robust analytical skills for both existing processes and identifying areas of opportunity
Excellent decision-making, problem-solving, team and time management skills
Good interpersonal, communication and organizational skills
Strong negotiation and influencing skills
Ability to train and guide TEM Engineer Is and IIs
Proven coaching/mentoring skills
Proven ability to: Be a team player who will work effectively and pro-actively with internal and external stakeholders with the ability to integrate with all areas of IT and business
Effective problem resolution
Present issues and challenges in senior management forums
Work within a team of professionals from various disciplines
Lead through times of change, disruption, and growth
Express action-oriented and creative approaches to IT system issues and problems
Listen effectively, respond to sensitive inquiries or complaints, and cope with an ambiguous or changing environment
Coordinate efforts with responsible parties to configure environments
Clearly articulate both problems and proposed solutions
Prioritize personal and team workloads to best meet organizational objectives
Be motivated by delivery and speed to outcome
Effectively prioritize and execute tasks in a high-pressure environment
Ensure completion of projects and to meet deadlines, e.g., system releases, critical milestones.

Responsibilities

Lead the design and development of test environment strategy and plans to support initiatives within assigned domains. Identify the environment’s requirements to effectively support the overall release cycles. Analyze existing environments and identify requirement gaps and immaturities. Develop and execute a plan to resolve, driving to closure in a timely manner.
Lead collaboration with Test Delivery and UAT Test Coordination teams to accommodate Test environment needs for QE engineers and UAT testers. Collaborate with Application Support, Internal Development, and Data Integration teams and external vendor teams in setting up the test environments for product upgrades/releases. Interact with project managers, Test Delivery and Governance managers to sequence projects for testing in a limited number of testing environments. Manage the coordination of efforts to configure environments and tracking the status of environment configuration activities.
Collaborate with the infrastructure team to configure a database or set up and configure several VMs to facilitate testing through understanding the technical requirements to set up test environments.
Prioritize Environment Build & Change Requests. Build, Reserve, Refresh, Reuse & Reclaim environments for project use as a mechanism to optimize our infrastructure resources.
Facilitate and resolve any environmental contentions/conflicts between the stakeholders.
Setup environment configurations, create environment maps, and generate environment matrix using a Test Environment Management tool.
Provide details on progress on the various environment requests for several applications and Data integration processes. Monitor & Report environment set up progress.
Use project planning and forecasting tools.
Work together with Test Data Management resources to ensure the test data is masked and ready for test execution.
Provide subject matter expertise in compliance review meetings.
Support a continuous release schedule across multiple groups.
Maintain advanced knowledge of the work effort involved to set up and configuring operating systems, networks, databases, and application servers involved in the creation of end-to-end testing environments.
Lead Test Environment/Data management teams. Lead, guide, and train other resources.
Perform any other duties as required to ensure Health Plan operations and department business needs are successful.