Engineer III - Middleware

Inland Empire Health Plan•Rancho Cucamonga, CA

2d•Hybrid

About The Position

Under the direction of the Manager, Database & Middleware, the Engineer III – Middleware will be focused on leading the management and maintenance of IEHP’s middleware application like Apache Tomcat, IIS, Kafka, WebSphere, etc and a passion for debugging complex problems. This role will also be responsible for production code release with support of the IEHP’s AppDev teams. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Minimum eight (8) years of experience on Middleware applications like Kafka, IIS, Tomcat, Websphere, WebLogic, performance tuning and managing them in clustered environments
Hands-on experience with configuration management and automation tools such as Puppet (preferred), Chef, Ansible, Rundeck, Jenkins, and/or related tools
Hands-on experience with executing scripts and independently performing troubleshooting on Linux and/or Unix (RHEL/Solaris) operating systems
Bachelor’s degree with a major in Computer related field or similar technical field from an accredited institution required
Must have a valid California Driver's License
Expert knowledge of installing, configuring, administering, implementing and performance tuning clustered Middleware environments.
Expert knowledge of writing UNIX Shell Scripts (Korn, Bourne), WLST and Python Scripts
Strong understanding of the JVM and how it operates and optimizing it for best performance and availability, i.e., Garbage Collection, Tuning, etc
Strong planning, organization, critical thinking, decision-making and communication (verbal and written) skills
Word processing and data entry involving computer keyboard and screens, distribution of supplies and equipment to in-house departments
Must be able to lift, push or pull up to 50 lbs. Items weighing more than 50 lbs. will require assistance when moving. Back support belts must be worn when lifting, pushing, or pulling items. Projects involving lifting server appliance weighs up to 50 lbs. and heavy eye strain with computer monitors

Nice To Haves

Expert knowledge of DevOps toolsets such as Jenkins, Kubernetes, Docker etc. desirable
Strong knowledge on AZURE or any other cloud technologies

Responsibilities

Develop roadmap for middleware efforts including business initiatives, application upgrades, core infrastructure upgrades, middleware platform upgrades (Kafka, IIS, WebSphere, etc.) and compliance and regulatory items.
Establish and include in roadmap compliance and operational items including functional and security patches, middleware managed server certificate refreshes, vulnerability remediation, platform upgrades and changes.
Establish and include middleware improvements (e.g., log file rotation, automation) in the roadmap.
Provide inputs for middleware backlog prioritization including, analysis and assessment of epics/stories, SWAG / estimates, identify dependencies and story sequencing and participate in feature deep-dive working sessions and meetings.
Lead middleware requirements definition, provide middleware architecture and configuration expertise and details about middleware product capabilities.
Provide technical leadership for middleware efforts - Middleware architecture, configuration, development, and deployment.
Lead coordination middleware work effort with other teams.
Implement, oversee, and ensure adherence to middleware controls.
Technical ownership of middleware applications / products.
Support BAU activities.
Perform hands-on troubleshooting, optimization, performance tuning, installation, configuration, and design of large, complex enterprise environments based on industry best practices.
Support middleware on multiple platforms.
Investigates middleware and integration issues to provide resolutions and to develop root cause analyses for supporting maintenance improvements and upgrade planning.
Manages middleware team tasks to meet project requirements.
Perform production release of software updates/new functionality in partnership with IEHP’s AppDev teams.
Perform system monitoring to ensure system operation health to meet service level agreements.
Respond to service performance alerts and service interruptions to restore functionality and support customers.
Perform capacity planning and performance tuning to prevent issues and minimize service interruptions. Interacts with system and storage teams to perform back-up and recovery procedures for ensuring business continuity.
Write documentation to support middleware infrastructure.
Maintain good communication with vendors, systems support teams, and local teams as needed; including interfacing with end users and next level management to provide technical consulting.
Develop, enhance, debug, support, maintain, and test software applications and associated products.
Participate in peer reviews for designs, code, and other work products.
Provide 24 x 7 on-call support to ensure application functionality and to minimize disruptions.
Monitor the IT Service Management System to resolve customer issues and meet service expectations.