Engineer II

Elkay Manufacturing•Sanford, NC

About The Position

Engineer II Purpose The Engineer II provides advanced technical support and application guidance for Zurn Elkay’s commercial plumbing products, including flush valves, faucets, and water delivery systems. This role focuses on expanding product expertise, fostering customer and representative relationships, and supporting sustaining and quality engineering to solve internal and external problems.

Requirements

BS in Mechanical Engineering or other technical discipline with 3-5 years of experience, or 4 years of experience in a related area in lieu of a degree
Strong mechanical aptitude and hands-on approach
Basic knowledge of plumbing and fixture installation
Willingness to learn product application use for commercial and residential buildings
Basic knowledge of electronic application for varies plumbing products
Experience with Microsoft Office Suite, (Power Point, Excel, Word, Access)
Team work, presentation, project management, and verbal/written communication skills required
ACAD/ Inventor Computer skills
Ability to work effectively at all levels of the organization
Ability to drive project based actions
Customer Driven Sense of Urgency
Must have ability to lead, train, and drive change
Self motivated individual able to multi-task effectively and work in a fast-paced environment
Strong sense of professionalism and situational adaptability
Business Unit Specific: Commercial Brass- ENGINEERING (ELECTRICAL, TEST, ELECTRONICS, MECHANICAL)/ QUALITY/APPS, PROJECT MANAGEMENT
Salesforce
D365
Autodesk Vault and Inventor
Microsoft Teams
Adobe Acrobat
Microsoft Office Suite

Responsibilities

Produce presentations and product comparisons for sales assistance
Presents live, virtual, or pre-recorded product knowledge training to internal employees, customers, sales reps, distributors, and contractors
Represents Zurn in the field during installation, troubleshooting, or other post-sales support
Represent Zurn Engineering on site when troubleshooting or assisting in a product installation in the field.
Coordinate additional support activities and post-sales technical support with engineering departments
Assitst in identification of trends in field issues and recommend design or process improvements.
Determine and communicate product technical strength/weaknesses vs. competition.
Assists the NPD team with BETA Testing Process by identifying potential opportunities, helps obtain feedback and monitor product performance to support the GTMS strategy
Travels to customers installation sites: to represent ZURN in the field to observe product installation and field performance.