Engineer I, Quality

Shiseido • East Windsor, NJ

105d

About The Position

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences. Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world. At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Requirements

• Up to 2 years of QA/QC experience in pharmaceutical, personal care or cosmetic industries.
• Strong working knowledge of attribute and variable inspections.
• cGMP experience in Internal Auditing processes.
• Bachelor's degree from a 4-year university in either a science or engineering discipline.
• Strong mathematical, technical and problem-solving skills; decision making, data collection and analysis.
• Ability to multi-task and work independently.
• Strong communication and interpersonal skills.
• Solid computer skills with Word, Excel, Visio, PowerPoint, and Outlook.
• SAP or other production system environment experience a plus.

Responsibilities

• Document customer complaints and maintain accurate data.
• Conduct, document and present thorough investigations for customer complaints to appropriate audiences and prepare CAPA to prevent recurrence.
• Manage the receipt, recording and storage of all customer complaint samples in the database.
• Generate the Annual Product Quality Review (APQR).
• Support the preparation of non-conformance reporting, deviation, consumer complaint investigations, and metrics reports.
• Take action to closure on all CAPA implementations, verification and tracking.
• Participate in Internal Quality Audits, reporting observations and other potential concerns to appropriate parties and present findings.
• Provide GMP Training to other departments as needed.
• Research and prepare data needed to support monthly quality metrics reporting.

Benefits

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees