Arcbest Technologies-posted 14 days ago
$75,000 - $94,000/Yr
Full-time • Entry Level
Lathrop, CA
101-250 employees

The Engineer - Deployment plays a critical role in transforming innovative technologies into real-world solutions. This position supports first-time deployments and/or leads complex enterprise rollouts to ensure successful deployments of Vaux solutions. The Engineer - Deployment collaborates with internal teams, third-party vendors, and customers to prepare facilities, configure systems, and deliver training that empowers customers to succeed.

  • Perform site mapping (LiDAR), facility layout planning, and network analysis.
  • Configure and troubleshoot AMRs, networks (Wi-Fi, LTE/5G, CBRS), and Vaux systems.
  • Support the customer by providing expertise during the installation and configuration of Vaux systems.
  • Implement policies, procedures, and workflows to support consistent application of practices and compliance regulations.
  • Deliver customized training and certification programs to customer stakeholders.
  • Document deployments in preparation to hand off to the long-term support team.
  • Demonstrate correct and safe equipment operation.
  • Work in a team setting to accomplish departmental goals.
  • Collaborate with Product teams to resolve potential issues/bugs and provide feedback on lessons learned.
  • Maintain a positive attitude in a highly intense environment.
  • Independently manage deployments for small to medium customer sites.
  • Other duties and projects, as assigned.
  • Education: Bachelor's Degree in Robotics, Engineering, or related field, preferred Equivalent work experience in relevant technical field may also be considered.
  • Experience: 2 years of experience in deploying and/or supporting robotic systems.
  • Computer Skills: Proficient in Linux, Microsoft Office Suite, HTML, Confluence, and Jira.
  • Additional Requirements: Proven ability to diagnose and resolve complex technical issues, collaborate with cross-functional teams, and create clear technical documentation. Excellent verbal and written communication skills. Commitment to exceptional customer service, with the flexibility to participate in on-call rotations and adapt to changing priorities in a fast-paced environment. Ability to understand and link related business requirements with corporate strategies and capabilities.
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