Engineer Helper

Hotel Monteleone•New Orleans, LA

About The Position

The Engineer Helper assists the Engineer in the operation and maintenance of stationary engines and mechanical equipment such as steam engines, air compressors, generators, motors, turbines and steam boilers to provide utilities such as light, heat or power for buildings. To perform the Engineer Helper position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The essential duties and responsibilities of the Engineer Helper position are as follow:

Requirements

Customer Service - Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments
Interpersonal - Focus on solving conflict, not blaming; maintain confidentiality; listen to others without interrupting; keep emotions under control; remain open to the ideas of others and try new things
Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; participate in meetings
Team Work - Balance team and individual responsibilities; exhibit objectivity and openness to the views of others; give and welcome feedback; contribute to building a positive team spirit; put success of team above own interests; support team’s efforts to succeed
Written Communication – Ability to read and interpret written information
Diversity - Show respect and sensitivity for cultural differences
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold hotel’s organizational values
Organizational Support - Follow policies and procedures; complete administrative tasks correctly and on time; support hotel’s goals and values; respect diversity
Adaptability - Adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; ability to deal with frequent changes, delays or unexpected events
Attendance and Punctuality – Consistently arrive at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time
Dependability - Follow instructions, respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan
Initiative - Volunteer readily; undertakes self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and take advantage of opportunities; ask for and offer help when needed
Judgment - Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions
Planning and Organizing - Use time efficiently
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments
Quality - Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality
Quantity - Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly
Safety and Security - Observe safety and security procedures; determine appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly
Read and comprehend simple instructions, short correspondence, and memos
Write simple correspondence in the English language
Effectively present information in one-on-one and small group situations to customers, clients and other associates of the hotel
Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
Apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Deal with problems involving a few concrete variables in standardized situations
Frequently lift and/or move up to 50 pounds
Occasionally lift and/or move up to 100 pounds
Frequently stand, walk and talk, sit or hear
Frequently use hands to finger, handle or feel and reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and smell
Must be able to climb ladders
Knowledge of power and hand tools
Light plumbing, electrical and mechanical experience
Thursdays and Fridays from 3:30pm – 12:00 midnight and
Saturdays and Sundays from 11:30a – 12:00 midnight
A high school diploma or general education degree (GED)
One (1) year prior experience and/or training

Responsibilities

Comply with all applicable codes, regulations, governmental agency and company directives related to building operations and work safety
Perform assigned day-to-day repairs, emergency and preventive maintenance
Complete maintenance and repair records as required
Review assigned work orders
Estimate time and materials needed to complete repair
Order necessary materials and supplies to complete all tasks
Assist with installation and modification of building equipment systems
Assist with troubleshooting and repairs of buildings and installed systems to include: plumbing systems, kitchen equipment, roofs, drains, shop and HVAC
Respond quickly to emergency situations, summoning additional assistance as needed
Use power and hand tools as needed when required
Other duties as assigned