Engineer-Field Application

Omron • PUNE, IN

75d

About The Position

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Join OMRON's Industrial Automation team, who is striving to create social value - 'Improve manufacturing that supports a sustainable society'. The business has the industry's most extensive portfolio comprising sensors, controllers, motors, robotics, vision, and safety solutions.

Requirements

• B.E. in Electrical/Electronic/Instrumentation OR Equivalent Diploma.
• Experience 5 to 7 years in technical service support into automation industry.
• Experience in application programming & commissioning on PLC, HMI, SCADA, VFD, SERVO and Motion Control.
• Experience in Programming in Robotics & Vision will be added advantage.
• Knowledge of Industrial Networking and communications like Device Net, Modbus, Profi-bus, Profi-net, Ethernet, Ethercat etc.
• Knowledge of PLC panel wiring and handling electrical equipments.
• Proficiency in creating and maintaining technical documentation, including system diagrams, schematics, and user manuals.
• Excellent communication and interpersonal skills to work closely with clients, understand their requirements, and provide effective solutions.

Responsibilities

• Visit customer site for troubleshooting, modifications, maintenance support and machine breakdown.
• Study, design, develop application and prepare the technical support plan within the TAT for the customer.
• Provide technical support to end users, OEM customers and channel partners on phone/ email/ site visit.
• Conduct product demo-presentation, trials to customers.
• Conduct product training, maintenance training (robotics) to the customers.
• Drive service revenue generation through paid support activities.
• Promote & generate leads for Robotic AMCs at end users.
• Prepare service quotation, Proforma Invoice and arrange for service invoice through Supply Chain department.
• Submission of MOM (minutes of meeting) /Field service report, monthly service revenue estimation report.
• Visiting shop floor and get the customer feedback on service support and submit the report in time.
• Extend the support for customer registration, vendor registration and other agreement related activities.

Benefits

• Opportunity to work with a diverse workforce.
• Collaborate and innovate with capable minds across the globe.

What This Job Offers

• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees