T-Mobile US-posted 8 months ago
$79,900 - $144,100/Yr
Full-time • Entry Level
Bellevue, WA
Telecommunications

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Come work with the Cyber Security Operations Center (CSOC) team! This position will be responsible for an overnight shift and will work four 10 hour days each week.

  • Monitor incoming event queues for potential security incidents per operational procedures
  • Perform triage, analysis, and response of security alerts to resolve and initiate appropriate courses of action, with critical issues as defined by established procedures
  • Collect and organize alert, event and triage data to produce reports to provide feedback to existing content, advise new content, and measure relevant KPIs
  • Provide support for and collaboration with higher-tier support teams to investigate raised incidents
  • Assist in the development of new security operations processes as well as the refinement or improvement of existing processes
  • Monitor CSOC ticket (or email) queue for potential event reporting from outside entities and individual users
  • Maintain CSOC shift logs with relevant activity from current shift
  • Document investigation case notes, ensuring relevant details are passed to CIRT for raised incident analysis
  • Update or reference CSOC knowledge management repository as necessary for changes to CSOC processes and procedures and ingest CSOC daily intelligence reports and previous shift pass downs
  • Conduct security research and intelligence gathering on emerging threats and exploits
  • 2-4 years of experience working in a large enterprise
  • 2-4 years of experience as a SOC or Incident Response investigator or similar work experience
  • Conversant with cyber security intrusion analysis concepts and techniques
  • Understanding of security incident investigation and log analysis
  • Experience investigating security incidents, threats and vulnerabilities
  • Shown knowledge of networking (TCP/IP, topology, OSI model and network forensics), operating systems (Windows/MacOS/Linux), and web technologies (web applications, database security, web servers)
  • Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI
  • Knowledge of Scripting tools (Python/Perl/Shell/HTML/PHP)
  • Ability to read and understand system data, including, but not limited to, security event logs, system logs, and firewall logs
  • High degree of attention to detail
  • Presentation skills to large and small audiences
  • Strong verbal and written communication skills
  • Experience supporting Cyber Security Operations in a large enterprise environment
  • Experience with SIEM & Log Management solutions
  • Experience with cloud security, telecom security, data protection
  • Experience with enterprise systems or network administration
  • CCNA Security, GCIA, GCIH or other related security certifications
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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