Performs routinely scheduled preventive maintenance (PM) activities throughout property, including guest rooms, grounds, public areas, and meeting rooms. Includes minor repairs and painting. Performs basic maintenance and repairs as assigned based on individual's ability, experience, skill level and training. Escalates unresolved issues to other engineers or management as needed to complete repairs and provide high level of guest satisfaction. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Responds to guest and internal requests for service/repair as assigned. Uses computer to receive work orders and record work performed. Keeps timely and accurate records. Performs preventive maintenance on tools and maintains all tools and equipment used in performance of the job. Keeps tools orderly and in good working order. Inspects, maintains, repairs and replaces parts found throughout the property, such as machinery, repair/cleaning of drains, replacing light bulbs and filters, etc. Must wear non-slip, oil-resistant shoes. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job. Performs basic maintenance and repair throughout the hotel. Primarily performs preventive maintenance in guest rooms, public areas, and front of house as assigned. Specific work areas are assigned as needed to each team member based on skill level, experience and business need. Keeps accurate records on assigned tasks.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees