POM - Engineer 3

Human Resources•Koloa, HI

2d•$25•Onsite

About The Position

Engineer III creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful, and exceptional service, while maintaining a safe, clean, comfortable, and inviting environment. Our Engineer III demonstrates attributes of a great host by being aware and attentive to our guest’s safety needs; in addition, they create conversations and share a moment thereby making a real connection with our guests. Maintain warm and hospitable guest relations in all guest contact.

Requirements

Knowledge of the English language to effectively communicate with guests, associates, and vendors.
Knowledge of all hotel departments and functions.
Good mathematical and computer skills.
Ability to actively listen to others.
Ability to lift 30 pounds and pulling 25 pounds.
Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Ability to be a team player.
Ability to tolerate moderate amounts of walking.
Ability to operate automatic and manual vehicles.

Nice To Haves

At least 1-2 years of related repair experience in building maintenance, heating/venting/air conditioning, or a related field, preferably in a hotel or hospitality setting.
CPR and First Aid Training preferred.
HVAC and Pool Certified preferred.

Responsibilities

Maintain warm, hospitable guest relations in all guest contact.
Maintain all areas of the hotel and its common areas in good working order being aware of any potential emergency situation.
Schedules preventative maintenance and maintains all equipment on regular basis.
Transmit and receive messages using all communication avenues.
Is aware of all operational procedures for activities such as fire prevention, firefighting, traffic control, power outages, or any other emergency situations.
Uses the appropriate safety equipment when working on a project or repairs.
Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
Thoroughly completes projects and assignments professionally with care.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and well-being.
Adjusts to high pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Always Conducts him/herself (acts and dresses) professionally; sets standards for all.
Expresses ideas and conveys information clearly, effectively, and professionally.
Works to resolve disagreements and is respectful of peers and co-workers.
Inspect the hotel regularly to ensure it meets safety standards.
Organize repair projects in a manner that does not disturb guests.
Find ways to reduce hotel operating costs and conserve energy.
Be available to work a flexible schedule.
Must have basic working knowledge of plumbing, drywall repair, painting, electrical, and other general repair skills.
Must display very good organization and time management skills.
Protect Company assets by properly securing tools, equipment, and supplies.
Must have or be able to obtain a Pool Certification within the first 90 days of hire (see Manager for details).
Other duties may be assigned.