Engineer 2, Excellence in Operations

Comcast • Plano, TX

71d • $63,544 - $104,848

About The Position

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. High-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support. Shifts may vary - Must be Available to work morning, mid-day and overnight shifts.

Requirements

• Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms.
• Strong understanding of internetworking design principles, routing, and their practical applications.
• Familiarity with Layer 2 and Layer 3 internetworking technologies.
• Several years of experience working with common networking protocols.
• Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms.
• Experience with Cisco switching and routing environments.
• Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required.

Responsibilities

• Hands-on IP router/switch/firewall/SDWAN customer premises equipment.
• Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services.
• Optimize the network and systems services and troubleshoot any network performance issues.
• Responsible for the service provision and monitoring of the network infrastructure to company standards.
• Works directly with customers to troubleshoot and resolve network issues.
• Is a technical point of contact for other internal engineers.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Best-in-class Benefits to eligible employees.
• An array of options, expert guidance and always-on tools, personalized to meet the needs of your reality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: Bachelor's degree