Engine Field Service Technician - Level I

Cummins • Morgan City, LA

3h • Onsite

About The Position

We are looking for a talented Field Service Diesel Engine Technician to join our team specializing in engine repairs for our Distribution Business in Morgan City, LA.
$5000 Sign on Bonus!
In this role, you will make an impact in the following ways:
- Complete repairs and rebuilds on engine products in the field
- Develop productive customer relations and ensures prompt and efficient attention to customer needs.
- Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools
- Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens
- Complete training in line with skill and business requirements
- Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor

Responsibilities

• Engages with customer in a courteous and professional manner.
• Ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed